FORS Silver

FORS Silver, what you need to know before you take the plunge!

After obtaining and maintaining your FORS Bronze accreditation, you may be thinking of progressing to the next level, FORS Silver. Perhaps you’re looking to gain more clients or bag larger contracts, maybe you want to improve compliance and go above and beyond your current Bronze accreditation. It could be you only want to take the Bronze audit every other year once you have gained your FORS Silver accreditation. Whatever your intentions, there are a few points to note before you take the plunge.

Policies, risk assessments, and requirements

The FORS Silver application has evolved to be very detailed and requires specific information including policies, risk assessments, and other requirements to be submitted. You will need to ensure you have these in place prior to your application. These include:

  • S1. FORS Bronze – you will not be able to apply for FORS Silver without gaining the initial Bronze accreditation. If you don’t have FORS Bronze, we can help with this. For more information visit our FORS Bronze Help page here.
  • S2. Performance Data – you are required to supply performance data to monitor operational performance and demonstrate meaningful improvements
  • S3. Fuel, emissions, air quality & Anti Idling – you will need to be committed to the understanding and management of operational performance levels and the impacts on the environment. Monitor, manage and review fuel consumption, emissions, and environmental impact. Ensure that activities will take into account the health and quality of life of all our employees, customers, suppliers, and the public
  • S4. Road Risk: Driving standards, RTC & WRRR – you will need a policy and processes in place to ensure safe standards of driving, consideration for other road users and reduce the risk of death and injury are in place
  • S5. Professional Development – you will need to demonstrate you have had all drivers (and other staff involved in the fleet operation) trained in accordance with FORS mandatory training requirements. See below
  • S7. Noise Pollution – you will need to assess noise impacts of operational activities, driver behaviour, and equipment used at operating centres and relevant customer locations
  • S6. Vehicle Safety Equipment – extra safety equipment is required including reversing system, left-turn system, camera system, in-cab display screen, in-cab audible warning system – close proximity sensor and driver audible alert
  • S8. Internal Communications – you will need to promote FORS and the requirements of the FORS Standard across the organisation and raise awareness of road risk, environmental impact, efficiency and terrorist threat and achieve long-term behavior change
  • S9. Sub-Contracted Services – you will need to ensure you have a policy, process, and template contract in place

Staff training (S5. Professional Development)

FORS Silver requires extra staff training, over and above the Bronze requirements.

  • Drivers will need to complete either Safe Urban Driving on cycle training (SUD) or Van Smart classroom training & LoCity eLearning for Drivers. There are funded courses available from Fleetsource via the link below, places are limited however
  • Fleet Managers are required to complete practitioner modules 2, 5 & 7. Currently (at the time of writing) there is a lack of courses on offer, so managers can alternatively, complete the WRRR eLearning modules, collision investigator & road risk champion. Managers need to email FORS (email link) and request to be added to the waiting list for Practitioner Modules and will need to be evidenced in your application. Managers will also be required to complete LoCity eLearning.

Return on investment (ROI)

Lastly, as with all company spend decisions, you need to work out your return on investment ROI. Is obtaining Silver worth the extra work and cost? ROI is a financial ratio that compares the gain or loss from an investment, relative to its cost. Essentially how much revenue you will get in return for your investment. There are a few ways to calculate ROI, however, you can use an online calculator such as this one.

How can TMconsultant help?

TMconsultant will provide a dedicated FORS consultant and supply all the required documentation templates to assist with your Silver accreditation. We will reduce the time and hassle to ensure your FORS Silver application is as painless as possible. Our consultants are either FORS auditors themselves or hold the FORS practitioner certificate, rest assured you will be in safe hands!  We charge a one-off guaranteed pass fee of £775.00 and you can purchase directly from our shop here. Alternatively, check our FORS Silver help page here for more information.

In the meantime, if you have any questions or would just like to have chat feel free to get in touch. Here to share the knowledge!

FORS Bronze audit

Top 10 reasons why operators fail their FORS Bronze audit

At TMconsultant, we strive to help with making life easy and stress-free for operators to obtain their Bronze accreditation. So we thought we would let you know our top 10 reasons why operators fail their FORS Bronze audit. All our consultants are current FORS auditors, so they see the same avoidable errors.

M7 Risk Assessments

There is a total of 16 risk assessments an auditor will ask you to evidence for your FORS bronze audit. However, there are two of the 16 that might not be applicable to your business, (Coupling/uncoupling & specialist operations). As a minimum, you will be required to evidence the remaining 14. Below are the most common risk assessments that operators fail to evidence at an audit.

1. COSHH

There are no operators that don’t need a basic COSHH risk assessment. It still amazes us how many operators are adamant they do not require COSSH. However, their employees handle, Diesel, AdBlue, Washer Fluid & come into contact with oil and grease.

2. Speed, adverse weather conditions, and seat belts.

Please remember to include the above important points into your risk assessments. Many operators do seem to forget these points, your Auditor is specifically looking for them.

3. Routing

You still need a routing risk assessment that covers potential risks, even you do not have regular routes or are subject to construction routes.

4. Passenger Safety

If FORS Auditors had a pound for every time we’ve heard “we don’t carry passengers” or “this is for buses, we don’t run busses”, we’d all be very wealthy. The passenger risk assessment applies to all vehicles in your fleet with passenger seats. Make sure you have your passenger safety risk assessment ready.

5. O6 Operational Security & O7 Counterterrorism

This one always surprises us. This section of V5.1 has had so much communication from FORS including the online Tool Kit’s. However, operators are still failing to evidence a risk assessment to cover this section.

Need help with risk assessments? You can purchase our risk assessment templates as a pack or individually from our shop.

Polices

There are several policies in the FORS V5.1 Bronze standard that require special attention and require specific content.

7. D4 Manager training

Transport managers and responsible people (Directors) are required to have completed a FORS approved refresher course within the last five years, (see our blog for more details). This section has accounted for the most major action points since Jan 2020

8. D6 Health and eyesight

Companies forget to include in their policy that an eyesight check will be conducted after a driver is involved in a road traffic collision, incident, or near-miss.

9. D7 Drivers’ hours and working time

This policy can very detailed, and although the operator generally knows the rules on drivers’ hours/WTD, they will overlook the lost or defective company/driver tachograph card procedures. This is something your FORS Bronze auditor is specifically looking for.

O1 Routing & O2 Passenger safety

We find many operators overlook both these policies. Make sure you don’t!

10. O3 Road Traffic Collisions

A company will usually have this policy but will neglect to add the important element that “a driver shall be assessed for well-being and competency to ensure they are fit to return to driving duties”.

Still unsure?

We hope our top 10 reasons why operators fail their FORS Bronze audit have helped. However, if you are still unsure, then you can purchase our Bronze audit packs, alternatively just get in touch.

FORS Help Basic – Documents including a to-do list

FORS Help Support – Documents plus email and telephone support

FORS Help pre-audit package – Documents, support plus two site visits

FORS-Standard-updates-5.1

FORS Standard updates 5.1

I have been getting quite a few inquiries regarding the FORS Standard updates 5.1 as to what exactly they are. I have also noticed a competitor is providing misinformation and even the FORS website itself is somewhat confusing. So here are the updates…….

FORS Standard updates 5.1

FORS Standard updates 5.1

Yup that’s it and there are no updates for Bronze at all. So what about COVID-19 I hear you cry? Well, it is important to note you will need to ensure you have certain safety measures in place, we posted a blog this a few weeks back which you can view here. Topline points below.

FORS operators requesting an audit will need to have carried out a COVID-19 risk assessment in line with the relevant government guidance on working safely during COVID-19 in offices and contact centres. In addition, for the purposes of the FORS audit, members will need to confirm the following at the time of requesting the audit:

  1. A single and only point of contact will be provided for the audit process
  2. That clear guidance on the social distancing and hygiene measures that are in place at the audit site will be provided to the auditor
  3. That any PPE identified in the FORS member’s risk assessment will be provided to the auditor on the day of the audit
  4. That the audit will be conducted in a well-ventilated designated room that is not occupied by other people
  5. That all evidence will be provided in the room where the audit is taking place
  6. That hand sanitiser will be available in the meeting room
  7. That host responsibilities relating to COVID-19 will be established by the member and that any necessary training will be provided for the person who will be acting as host for the auditor’s visit
  8. That entry and exit routes for visitors and contractors have been reviewed to minimise contact with other people

I spent some time delving into the FORS website regarding COVID-19, specifically this page. Most of the info is very useful however, there are a number of their associates are offering COVID-19 tool kits which might not necessarily be what you were expecting.

Are you looking to gain your FORS Bronze accreditation? Do you need help with FORS Silver? Look no further as TMconsultant can help. Feel free to get in touch! Alternatively, if you need more information about our FORS Help services click here.

 

Book your FORS Bronze on-site audits

Book your FORS Bronze on-site audits

It is now possible to book your FORS Bronze on-site audits! Members whose accreditation has expired, or is expiring, are encouraged to book and undertake their Bronze on-site audits as soon as possible providing they are able to follow the FORS COVID-19 rules and requirements and relevant government guidelines.

One hundred and forty Bronze on-site audits have already been booked since the re-opening of the Bronze audit booking system last week following the easing of government restrictions on travel and work across parts of the UK. To enable Bronze on-site audits to resume safely, FORS has produced COVID-19 Bronze on-site auditing rules and requirements for both the auditors and the auditees.

FORS operators requesting an audit will need to have carried out a COVID-19 risk assessment in line with the relevant government guidance on working safely during COVID-19 in offices and contact centres. In addition, for the purposes of the FORS audit, members will need to confirm the following at the time of requesting the audit:

  1. That a single and only point of contact will be provided for the audit process
  2. That clear guidance on the social distancing and hygiene measures in place at the audit site will be provided to the auditor
  3. That any PPE identified in the FORS member’s risk assessment will be provided to the auditor on the day of the audit
  4. That the audit will be conducted in a well-ventilated designated room that is not occupied by other people
  5. That all evidence will be provided in the room where the audit is taking place
  6. That hand sanitiser will be available in the meeting room
  7. That host responsibilities relating to COVID-19 will be established by the member and that any necessary training will be provided for the person who will be acting as host for the auditor’s visit
  8. That entry and exit routes for visitors and contractors have been reviewed to minimise contact with other people

Failure to have a COVID-19 risk assessment and to adhere to one or more of the above requirements means that the member cannot request a Bronze audit. Auditors reserve the right to cancel an audit during the pre-check call or on the day of the audit if it becomes apparent that one or more of the above requirements will not be met.

Members can request their Bronze on-site audit in the usual way, via their dashboard. For further information on the COVID-19 Bronze on-site auditing process, click here, and for answers to frequently asked questions, click here. Whilst FORS has based its requirements and processes on information issued by the UK government, the FORS document is applicable to England only and there are still regional, national and international restrictions that apply which may continue to prevent FORS audits being undertaken.

Need help with FORS?

TMconsultant offer a no-fuss, easy, and affordable FORS Help solution to help you attain your FORS accreditation. Go here for more information or get in touch! Here to share the knowledge!

FORS Bronze Help

FORS Help Bronze

Streamlining FORS Bronze Success Together

Preparing for your FORS audit can be a daunting task, often overwhelming for operators and transport managers. Given the intricate details contained within the Standard, it's entirely natural to find the task a bit daunting. This is precisely where TMconsultant and our team of FORS Practicioners come in—to provide you and your company with essential FORS Bronze Help. We unravel the Standard making the entire process stress-free and even enjoyable. Our goal is to ensure your success on the first attempt!

FORS Help Basic
£359 + vat

Policy & Procedural Templates

Download Risk Assessment Templates

Download Forms and Declarations

Download Helpful Tools

Technical Support

FORS Help Support
£549 +vat

Everything in the Basic Package plus.....

Full phone & e-support from start to pass!

Bronze Worry Free
£1550+vat

Everything in the Support Package plus.....

Dedicated FORS Practitioner Consultant

Remote audit sit in

FORS Help

FORS Help & Pre Audit services

FORS Help Solutions for Attaining Your FORS Bronze and Silver Accreditation Goals

Preparing for your FORS audit can be a daunting task, often overwhelming for operators and transport managers. The extensive policy writing and preparation required can understandably create a sense of unease. That's precisely why TMconsultant's team of FORS Practitioner Consultants is here—to offer invaluable FORS assistance and guidance, enabling you and your company to successfully achieve your FORS accreditation.

Bronze Basic
£359+vat

Policy & Procedural Templates

Risk Assessment Templates

Forms and Declarations

To do list/Status

Helpful Tools

Tech support

Option for hard copy documents

Bronze Support
£549+vat

Full phone & e-support from start to pass!

Everything in the Basic Package plus....

Bronze Worry Free
£1550+vat

Everything in the Support Package plus......

Dedicated FORS Practitioner Consultant

Remote audit sit in

FORS Help Silver
£775+vat

Dedicated Practitioner Consultant

Silver Policies, Processes and Risk Assessment Templates

Phone/email support

FORS-HELP-BRONZE

FORS-HELP-SILVER