Description
Driver CPC presentation Driver Welfare Customer Care and Security 2019
This informative 7-hour driver CPC presentation Driver Welfare Customer Care and Security 2019 examines how to better improve interactions and relations with colleagues and customers and help improve company image. The course also offers a wealth of advice and useful pointers relating to drivers’ welfare, counter-terrorism and security.
Course content includes…
- Food on the go
- Eyesight
- Distractions
- Alcohol awareness
- Smoking and drug driving
- Fatigue
- How to deal with stress
- Being fit to drive
- Customer care
- Good communication
- Dealing with complaints
- Counter terrorism
- Security and protection
Type – HGV/PVC 7 hour course
Format – 16:9
What’s included?
- 1 x Driver CPC Training Course Power Point Presentation (ppt)
- Course Timings
- Films (all embedded)
- After sales support
Please do get in contact should you have any questions, here to share the knowledge!