Driver Welfare Customer Care and Security 2018

£249.00

This comprehensive JAUPT approved driver CPC presentation Driver Essentials 2018, will ensure drivers acquire a full understanding of EU and domestic drivers’ hours, working time, competent Tachograph record keeping covering both analogue and digital use. Plus the course will also examine the need for fuel efficiency, the savings that can be achieved and the impact pollution has on our health. 
A busy but essential day!

Description

Driver Welfare Customer Care and Security 2018

This informative JAUPT approved driver CPC presentation Driver Welfare Customer Care and Security 2018 offers a wealth of advice and useful pointers relating to the professional drivers’ welfare and security. The course also examines how to better improve interactions and relations with colleagues and customers thus improving company image and more coherent team.

Course content includes…

The deadly workplace

  • Food on the go
  • Eyesight
  • Distractions
  • Alcohol awareness
  • Smoking and drug driving
  • Fatigue
  • How to deal with stress
  • Being fit to drive
  • Customer care
  • Good communication
  • Dealing with complaints
  • Security and protection

Type – HGV/PVC

What’s included?
  • 1 x Driver CPC Training Course Power Point Presentation (ppt)
  • Guidance notes
  • Presentation resources
  • Films (all embedded)
  • Quizzes
  • Help & Support 
  • Course Timings

Please do get in contact should you have any questions, here to share the knowledge!

Demo ofDriver Welfare Customer Care and Security 2018

Driver CPC Consortium Logo - AC01885