Description
Driver CPC presentation Driver Welfare Customer Care and Security 2021
This informative 7-hour driver CPC presentation Driver Welfare Customer Care and Security 2021 examines how to better improve interactions and relations with colleagues and customers and help improve company image. The course also offers a wealth of advice and useful pointers relating to drivers’ welfare, counter-terrorism, and security.
Course content includes…
- Examination of your ability to drive
- Eyesight
- Distractions
- Alcohol awareness
- Drug driving
- Fatigue
- Understanding stress and illness
- Customer care and conflict resolution
- Good communication
- Dealing with complaints
- Safety & Security
Type – HGV/PVC 7 hour course
Format – 16:9
What’s included?
- 1 x Driver CPC Training Course PowerPoint Presentation (ppt)
- Course Timings
- Films
- After-sales support
Please do get in contact should you have any questions, here to share the knowledge!
