How to Manage Your Vehicle Operator Licence on-line

Posted on

In today’s fast-paced transportation industry, managing your operator licence efficiently is crucial to ensure compliance. The DVSA (Driver and Vehicle Standards Agency) recognises the challenges faced by operators in this regard, so they developed the Manage Your Operator Licence Online platform. This self-service system simplifies the process of updating and maintaining your operator licence. In this blog, we’ll have a look at what you can do on the Manage Your Vehicle Operator Licence online system.

What can you do on the Manage Your Operator Licence Platform?

Add/Remove Vehicles on Your Licence

It is likely you will need to add or remove a vehicle to your operator licence. You can do this easily on the system, just remember to do so within 28 days of the new vehicle(s) coming into your possession.

Add or Remove a Transport Manager

When changes occur in your management team, such as adding or removing a transport manager, the Traffic Commissioner must be informed immediately. The OtC (Office of the Traffic Commissioner) usually will allow a reasonable period of time for you to find a replacement Transport Manager. The time frame is normally up to 6 months, however, in some cases, it may be extended to 9 months at the Traffic Commissioner’s discretion.

Change Your Licence Type – Major Change/Variation

You can change your licence from a restricted to a standard national licence, or from a standard national to a standard international licence for example. To do this you must apply using the platform at least nine weeks before you require the change to happen.

You don’t have to advertise a change in licence, but you will have to provide proof of competence, good repute and financial standing if you are moving from a restricted to a standard licence to a standard national or standard international licence.

The traffic commissioner publishes applications to upgrade licences in Applications and Decisions. This will mean your application will be open to objection by statutory objectors such as local authorities and the police.

The change in licence type does not take effect until the application has been granted and the varied licence issued, unless an interim authority has been given.

Increase Vehicle/Trailer Limit – Major Change/Variation

As your business flourishes, you might find the need to increase the vehicle limit on your licence. The platform allows you to request an upgrade to accommodate a larger fleet if you want to exceed the maximum number of vehicles permitted on your licence. This is also classed as a Major Variation and will need advertising together with evidence of financial standing. The fee is £275.00 and you must apply at least nine weeks before you need the extra vehicles/trailers.

Change or Add a New Operating Centre – Major Change/Variation

You may want to move your operating centre to new or larger premises or even add a new operating centre as you expand. As with a new application, the OtC will publish details of your variation application in the publication Applications and Decisions and you will need to advertise the application in a newspaper circulating in the vicinity of your new operating centre. If you are only using vehicles (or vehicle combinations) that do not exceed 3.5 tonnes you do not need to advertise the intention.

Add/Remove Directors

You must inform the Traffic Commissioner immediately if there are any changes regarding Company Directors. For example, if someone is taken on as a director, a director dies or if the business changes from sole trader to a limited company. The change could constitute a major change and a fee of £275.00 charged.

Surrender Your Licence

In some cases, operators may decide to cease their operations temporarily or permanently. The self-help system offers a simple and straightforward process to give up, or “surrender,” your operator licence. This feature helps ensure you comply with the necessary procedures when discontinuing your transportation services.

Print/Download a Replacement Licence

The Manage Your Operator Licence system provides a convenient way to get a replacement copy of your O’Licence. Whether you need a physical copy or a digital version, the platform ensures you can obtain a replacement.

N.B. You have to apply by post if you want to transfer an operating centre to another licence.

How to register for the Manage Your Vehicle Operator Licence online system

It’s easy to register for an account

Step 1: Visit the DVSA Website – https://www.gov.uk/manage-vehicle-operator-licence and click Start now

Step 2: Click create an account

Step 3: Create your account

Step 3: Check your email. You will receive 2 emails. One with a temporary password and one with to confirm your registration

Step 4: Click ‘sign in’ from your temporary password email. This will take you to a page to create a new password

And that’s it, you have created your account!

If you would like to know more about our Operator Licencing, services, please don’t hesitate to get in touch. Here to share the knowledge!

Operator Licencing

We specialise in providing comprehensive Operator Licensing services that are tailored to meet the specific needs of your business. With our expertise and in-depth knowledge of transport industry regulations, we offer a range of solutions to assist you in obtaining and maintaining your operator licence.

Whether you are a new business in need of consultation and guidance for an application or an existing operator seeking assistance with licence renewal and compliance, our dedicated team is here to support you every step of the way. With our proven track record of success and commitment to excellence, you can trust us to navigate the complex licensing process, ensure compliance, and help you unlock new opportunities for growth and success.

What is Operator Licencing?

Operator Licensing is the application and provision of an Operator's License issued for those involved in the operation of goods vehicles or passenger-carrying vehicles for business or trade. An Operator Licence is required under the regulations of Operator Licencing, through the Office of the Traffic Commissioner (OTC), which oversees and regulates the operation of commercial vehicles in the UK.

Who needs an Operator's Licence?

If you drive goods vehicles weighing more than 3.5 tonnes, you need to have a goods vehicle operator's licence. This also applies to light goods vehicles between 2.5 and 3.5 tonnes which are used to carry goods in the EU.

Benefits of Hiring a Transport Manager Consultant for Restricted Licence Operators

Posted on

Running a transportation business as a Restricted Licence Operator comes with its fair share of challenges, from navigating complex regulations and compliance issues to overcoming operational hurdles. However, the path to success becomes clearer with the invaluable support of an experienced Transport Manager Consultant. In this blog, we will delve into the advantages of enlisting the services of a Transport Manager Consultant, uniquely equipped to address the specific needs and requirements of Restricted Licence Operators.

Qualified CPC Transport Manager

A Transport Manager Consultant is a seasoned professional in the field of transport management, holding a coveted Certificate of Professional Competence (CPC). This certification is earned through a rigorous training program, affirming that the consultant possesses the essential expertise and skills to oversee transportation operations. With their CPC qualification, the Transport Manager Consultant brings a wealth of knowledge and proficiency to effectively navigate the complexities of the transport industry and compliance.

Experience is Everything

An experienced Transport Manager Consultant brings insights into regulations encompassing crucial aspects like driver hours, vehicle maintenance, tachograph rules, and load securing. Working with a Transport Manager Consultant ensures you will be better able to adhere to all necessary requirements, minimising the risk of penalties and potential compliance entanglements. Their wealth of knowledge serves as a shield, safeguarding the smooth and compliant operation of your business.

Expert Guidance and Industry Insights

Transport Manager Consultants are experts at what they do. They bring a wealth of industry knowledge to the table. They possess a deep understanding of the transport sector and its regulatory requirements. By leveraging their expertise, a Transport Manager Consultant can provide valuable guidance, helping Restricted Licence Operators navigate complex challenges to help make informed business decisions.

Systems implementation

Establishing comprehensive systems in the form of policies and procedures is paramount when operating a Restricted Operator Licence. The assistance of a Transport Manager Consultant is instrumental in effectively implementing these essential frameworks.

By working with your consultant, you can create a clear and robust policy framework that leaves little room for misunderstandings or debates regarding appropriate courses of action in specific situations. Fostering transparency and consistency throughout your organisation, ensuring a cohesive approach to operations and decision-making. Having well-defined policies and procedures sets the stage for a streamlined and harmonious operation, bolstering your business’s efficiency and effectiveness.

Regulatory Compliance and Risk Management

Compliance with transport regulations is crucial for restricted licence operators. However, keeping up with the ever-evolving rules and requirements can be overwhelming. Transport Manager Consultants specialise in regulatory compliance and risk management. They stay updated with changes in legislation, ensuring that the business adheres to all legal obligations. By conducting audits and assessments, consultants can identify potential risks, implement effective mitigation strategies, and minimise the chances of a DVSA visit or Public Enquiry.

Operational Efficiency and Cost Optimisation

One of the primary goals for Restricted Licence Operators is to maximise operational efficiency while minimising costs. Transport Manager Consultants can assess the existing operational processes, identify any shortfalls, and recommend improvements. They bring fresh perspectives and industry best practices, helping operators streamline workflows and improve fleet utilisation. By identifying cost-saving opportunities, such as fuel efficiency measures or outsourcing options, consultants can help businesses operate more efficiently and improve their bottom line.

Enhanced Safety Measures

Safety is a top priority in the transport industry. Employing the services of a consultant demonstrates a commitment to the Traffic Commissioner you are maintaining high safety standards. By implementing comprehensive safety measures, consultants can reduce the likelihood of accidents, injuries, and damage to goods, protecting both the company’s reputation and the well-being of employees, and the public.

In Conclusion

Employing the services of a Transport Manager Consultant can be a game-changer for Restricted Licence Operators. By leveraging their expertise, industry insights, and network, they can guide businesses towards sustainable growth and improved operational efficiency. From providing help on regulatory compliance and risk management to optimising costs and driving performance, consultants offer a comprehensive approach to help overcome challenges and unlock your full potential.

However, it is important for Restricted Licence Operators to conduct thorough research, seek recommendations, and choose a consultant with a proven track record in the transport industry. With the right consultant by their side, Restricted Licence Operators can navigate the complexities of the industry, stay ahead of the competition, and pave the way for a successful and profitable future.

If you have any questions about hiring a Transport Manager Consultant for your operation or would just like to chat, please don’t hesitate to get in touch. Here to share the knowledge!

TMconsultant launch the Transport Manager Compliance Pack

Posted on

When you complete your TM CPC, you may be asking what would be the most important item you will need when embarking on your new career? Well, that would be a comprehensive transport manager compliance pack, a transport manager’s bible. We get many enquiries, from newly qualified transport managers regarding this, so we thought it about time we put together a definitive Transport Manager Compliance Pack template.

Traffic Commissioners expect you to be able to demonstrate the mechanisms you intend to have in place and how you will be managing your fleet. This means all transport managers, internal and external will need to be armed with a set of policies and processes, so they can effectively and continuously manage transport activities. For example, auditing of daily walk-round checks, managing, auditing and reviewing compliance systems, reviewing any shortcomings such as prohibitions and/annual test failures, ensure provisions are in place for the prompt delivery of maintenance sheets, cross-checking the soundness of driver walk-round checks, and PMIs. For a list of transport, manager duties check out our blog on top-line transport manager duties . As you can imagine, compiling a compliance pack from scratch will take some time, this is where our Transport Manager’s Compliance Pack template comes into play. Our pack is a downloadable product and easy to purchase.

So what’s included in the pack?

Operator Handbook VS5 – full company policies and process, director declaration
Driver Handbook VS5 – policies, processes, declarations and risk assessments relevant to the driver, driver declaration
Stationary & Forms – comprehensive pack containing all the stationery and forms you’ll need to run an effective fleet
To-do List/Status/Review Document – a helpful tool to ensure you have covered off everything and assist in your annual review
Fleet Operator Master Spreadsheet – a handy all in one spreadsheet to record and manage your fleet
Risk Assessment Package – essential in helping you manage your transport, work-related road risk (WRRR) obligations
Tech support – get in touch if you have any technical issues regarding the pack

Want to purchase the pack, go here.

For more DVSA information regarding effective Transport Management go here.

If you need any help or would just like to have a chat please do get in touch, we’re here to share the knowledge!

What is tachograph analysis? All you need to know

Posted on

What is tachograph analysis?

Tachograph analysis is the way to measure and monitor how your drivers are performing in their day-to-day driving and work duties. Tachograph analysis provides the transport manager with detailed reports, highlighting areas for attention. By recording speed and distance, the tachograph provides an accurate picture of what a driver has been doing, even whether or not they have broken the law. Since 2006, all vehicles over 3.5 tonnes sold in the UK are required by law to be fitted with a digital tachograph.

Every fleet operator must ensure they have the means to analyse driver data from both the tachograph vehicle unit (VU) and the Driver Card and to manage said data correctly. For information relating to tachographs rules for drivers and operators go here, including exemptions.

There are some old analogue tachographs out there, however, in the post, we’ll be looking at digital tachographs.

How do we collect this data, where do we put it and what do we do with it?

Data is collected via a tachograph Vehicle Unit (VU) and a driver card which is inserted into the VU every time the driver uses the vehicle. The data is then uploaded to tachograph analysis software using a download tool and then, in turn, provided to you via software applications, in written and graph formats. Let’s have a look at all the elements needed to be compliant.

The Tachograph Vehicle Unit (VU)

A tachograph unit (VU) is a radio-sized device fitted on goods and passenger vehicles. The VU head records various types of driver and vehicle data such as journey distance, speed, driving time, working time, and events. Data is stored in the VU internal memory. There are a number of companies out there that manufacture Vehicle Units such as VDO (Siemens), Stoneridge, Intellic and Actia.

To access the VU data, you will need to ‘unlock’ theVU using a company card. Other cards used to unlock data are the control card and the workshop card.

Vehicle Unit data should be downloaded at least 90 )the maximum timeframe) or 28 days, but we recommend more frequent downloads, weekly for drivers and monthly for vehicles as best practice.

The Digital Tachograph 3.0 from VDO

Control Cards

Control cards are used by law enforcement agencies to retrieve data from the tachograph. A control card is able to override any company lock put in place by operators.

Workshop cards

Workshop cards are used by authorised and official tachograph technicians to calibrate, install or repair tachographs.

Company cards

Company cards are used by operators to retrieve data from the tachograph regarding their employees and vehicles. You can also lock information using a company card or authorise third parties, to collect data.

Driver Card

Unlike cards used to ‘unlock’ data from the VU, the driver card collects data. The driver card is a credit card-sized plastic card that contains a microchip. The card stores all relevant driver data required for EU Drivers’ Hours regulations including break and rest times.

The driver card:

Is unique to the individual driver and valid for five years
Can store information for 28 days
Can only be used by its owner, ie. the driver authorised to use it
May be suspended or withdrawn by an enforcement officer if the card has been falsified, if the person using the card is not the legal holder of the card, or if the card has been obtained by false declaration or forged documents
Must be made available to enforcement officers on request.

Download Tool/key/card reader

Download tools are used to collect VU and card data. They come in varying shapes and sizes and offer differing functionality. They all collect data from the vehicle and the driver card. Manufacturers include DigVU, Digidown and Optac. Automatic, remote downloading is also available.

Optac combined download tool

DigiVU+ Digital Tachograph Reader

Digital Tachograph Card Reader

Analysis software

Tachograph software is a web-based tachograph analysis system, where you can instantly analyse data and manage driver and vehicle reports. You generally will only pay for the records that are submitted. This can keep start-up costs down, scales as your business scales, and means that the product is always up-to-date and will never need to be upgraded. I have used quite a few tachograph systems including over the years, for example, Tachomaster, Descartes Smartcompliance, and Tachodisc. I am currently using TDi Disk Check. In my humble opinion, Disc Check is brilliant, very easy to use, intuitive, and is built with end-users in mind. The system is fully accessible from mobile and desktop devices meaning no limits as to when or where data is accessed.

TDI disc-check

Go it alone or use a paid service?

This leads us nicely onto whether you should use the services of someone to assist or to go it alone. This will depend on your operation and how your transport department is managed. I’m an ETM and although my employer and I tightly manage analysis reports, using a tachograph specialist just adds an extra level of security and detail providing peace of mind. I use Logistics Support Services. They really know their stuff, provide an excellent support service, and are both reliable and friendly.

Analysis reports

Once you have collated all your data, (driver and vehicle) and you have uploaded it to your software system, you will then be able to view your analysis reports. The system you use will provide you with a number of reports which can be automated. These should include:

Drivers’ Hours (infringements)
Working Time (infringements)
Driver activity
Vehicles Driven
Missing Mileage
Over Speeding
Events and Faults – E.G driving without an appropriate card
Unknown driver

Most analysis software will have a dashboard to give you an overall view of the analysis and compare how your drivers are performing. From here you can drill down on a report for a more detailed look.

Working Time

Your analysis software will also provide you with a system to manage working time. By using drivers’ hours from the tacho data you can enter statutory holidays and any other work that is carried out not recorded by the drivers’ card.

Debrief

A debrief system is a configurable points-based system that helps you spot repeat infringements and advise on what corrective measures to take. The debrief system also provides a process for the escalation of disciplinary matters. This is a great way to identify and reduce repeat infringements.

As with the dashboard overview, debrief systems are included with most driver analysis software.

Smart tachographs

Vehicles registered for the first time on or after 15 June 2019 now have to be fitted with the new smart tachograph. The aim is to reduce the administrative burden on the transport industry (covering both HGV and PCV) and to eliminate the most serious forms of tampering or offence.

Smart tachographs include GPS for positioning and vehicle tracking, remote enforcement capabilities and the ability to link the units to vehicle telematics.

TachoSYS digiDL for automation

I don’t have any affiliation with TDi Disk Check, I just use Logistics Support Services for their tacho services and think they’re brilliant, so worth a mention. You can reach them here.

TMconsultant provide transport manager help for transport managers. If you would like to know more about any of our services, please don’t hesitate to get in touch. We’re here to share the knowledge!

External Transport Manager Finder Service

What is the ETM Finder Service?

Our ETM Finder Service connects Operators with External Transport Managers, taking the hassle out of the search process.

How does the External Transport Manager Finder Service work?

Step 1. - Complete the form - Complete the form to the right
Step 2. - Make payment - We will raise an invoice for you
Step 3. - Carry out the search - We'll find a suitable ETM near you
Step 4. - Introduction - We'll put you both in contact.

How much does an External Transport Manager charge?

The cost will depend on how many vehicles you have on your operator licence. Prices start at £450.00 for the first vehicle and £100.00 per vehicle after that per month. If you are running fewer vehicles than stated on the margin of your license, then normally the ETM will only charge you per operational vehicle. When you put another vehicle on the road, then it's at that point they will charge the extra amount. For a full rundown of transport manager prices, please visit our external transport manager prices page here.

What are your charges for using the External Transport Manager Finder Service?

We charge the first-months fee from the external transport manager as our finders fee, payable by you (the client). The ETM will start to charge you their fee from the end of the second month onwards. If for any reason you are not happy with your ETM, we will try to find someone else. If in the unlikely event, we are unable to find you an ETM, we will provide you with a full refund.

ETM Rates

Please note that the rates we charge (our finders fee) are recommended rates the ETM can charge you. The final rate/expenses should be discussed during the initial chat with the ETM when we put you in contact.

Who are your ETMs?

Our ETMs are a team of dedicated like-minded transport managers who value compliance and road safety above all else. They have joined our ever-expanding ETM hub to offer their expertise and consultancy services on a part-time basis. We have many years of experience, but equally, have newly qualified ETMs that are ready and eager to get started. They will have recently qualified by passing their Certificate of Professional Competence (CPC) for Transport Managers in Road Haulage, so they are fully qualified and up to date on compliance rules and regulations. All our ETMs are vetted prior to placement.

How many hours will the External Transport Manager be expected to work?

That depends on how many vehicles are on your operator licence in the margin allowance. The Office of the Traffic Commissioner (OtC) statutory guidance provides a guideline regarding what might be expected in terms of hours worked by a transport manager, relative to the maximum number of vehicles authorised for a licence.

If would like more information or would just like to chat, feel free to get in touch.

*terms and conditions apply

Call for logistics professionals to come together

Posted on

Forward post from DVSA: Call for logistics professionals to come together. The Chartered Institute of Logistics and Transport (CILT)has launched an initiative to bring together logistics and passenger transport operators in urgent need of supply chain resources.

The initiative, backed by the Road Haulage Association (RHA), the Freight Transport Association (FTA) and the Confederation of Passenger Transport (CPT) matches organisations together so that those who have capacity can help those organisations in need, such as the NHS and the grocery retail sector.

your organisation needs urgent support
you’re a driver in need of work
your organisation has capacity to support others in need

Motorway services are open

Motorway and major trunk road services remain open following advice from the government deeming them ‘essential services’.

The government has made it clear that for haulage and delivery drivers, travel is essential and therefore motorway services remain open, and continue to offer takeaway food, toilet and shower services.

How to keep safe

The RHA has published guidance for lorry drivers on how to keep safe when delivering goods, handling documentation and refuelling.

Keep up to date with all official government advice on COVID-19 at GOV.UK.

FORS Silver Help

What is FORS Silver?

What does our service include?

Are there any additional costs?

How long will it take to complete FORS Silver?

What happens if my application is rejected?

How much will the FORS Silver Help service cost?

Why should I use TMconsultant's services?

How do I purchase FORS Silver Help?

FORS standard version 5, a simple yet comprehensive guide

Posted on

FORS standard version 5 is here! This is my simple yet comprehensive guide to the main changes, all in one place.

The new FORS Standard VS5 is the fifth iteration and sets out the requirements operators must meet if they wish to become FORS accredited. The revised edition addresses the need for air quality improvements and sets out requirements to help operators mitigate against threats of terrorism. Provision is also made for a broader range of operations and vehicles, including powered two-wheelers, and new requirements for bus and coach operators.

The FORS Standard is updated every two years to reflect the continuous evolution of best practice and FORS’s aim to drive-up safety, environmental, and efficiency standards for all road transport operations.

Version 5 highlights the increasing diversity of commercial fleets and aims to make it more accessible for a broader range of vehicles to achieve accreditation. It contains a more robust commitment to raising environmental standards in operations, recognising the need for better air quality in UK cities via revised requirements and a revised training programme.

Main changes – Bronze

The main changes make FORS more accessible to more vehicles, especially growing fleets of motorcycles and other powered two-wheelers, which contribute to many deliveries on UK roads. Specific load safety requirements set out by vehicle type are included, not only for heavy goods vehicles, vans and passenger carrying vehicles (PCVs), but also powered two-wheelers as well.

PCVs are also given greater credence, with a new requirement at FORS Bronze to ensure accessibility, comfort and safety for all passengers. The requirement must be demonstrated via a passenger safety policy, on vehicle signage and adequate access for all passengers.

A new counter terrorism requirement has been introduced, meaning operators must have a policy and supporting procedures in place at FORS Bronze, which names a Counter Terrorism Champion. Under new Bronze training requirements members must also have completed the current FORS Professional Security and Counter Terrorism eLearning module within the 24 months prior to audit.

Main changes Gold & Silver

An added emphasis on improving environmental operating standards becomes evident with a new requirement at FORS Silver for HGV and van drivers to complete the FORS Professional ‘LoCITY – Time to clean up’ eLearning module within the 24 months prior to accreditation.

In line with the progressive nature of the scheme, FORS has also introduced a requirement at Gold for drivers to have completed either the FORS Professional LoCITY Driving training course, or a FORS Approved environmental awareness course within the past five years. This is in addition to the current requirement to have attended a Safe Urban Driving (SUD), a Van Smart (VS) or a FORS Approved work-related road safety training course, within the five years prior to accreditation.

FORS Silver also includes a commitment to tackle noise pollution – a criteria formally only mandated at FORS Gold. Operators seeking FORS Silver accreditation must complete noise assessments at operating centres and noise sensitive locations in a bid to minimise noise pollution and its impact on local communities.

The new FORS Standard aims to minimise the probability and severity of collisions involving vulnerable road users. FORS Silver accreditation is also fully aligned to meet both the TfL requirements on managing work-related road risk (WRRR) and the new CLOCS Standard v3, due to come into force in January 2019.

Training requirement changes

New training requirements have been introduced across all levels of accreditation for both managers and drivers. These are different for drivers of specific vehicle types so it is best to check the training cards at Annexes 1 (for drivers) and 2 (for managers) of version 5 of the FORS Standard. Transitional provisions are in place for a number of new training requirements. In summary, for managers, and for HGV and van drivers, the new training is as follows:

There are transitional periods for a number of the new training requirements. These are as follows:

N.B Security and Counter Terrorism elearning will count against the new mandatory training requirements for Security and Counter Terrorism as set out in Annex 1 of the FORS Standard. It is now valid for 24 months from the original date undertaken. Therefore the validity will be extended on your training records from 12 months to 24 month

The safety eLearning modules from 14 January 2019 are:

Cycle Safety, Van Smart, Smart Driving and Bridge Smart (due to launch soon). These are valid for 12 months and must be renewed every year. After 14 January 2019, Security and Counter Terrorism will no longer be part of the suite of safety eLearning modules. It has become a separate mandatory eLearning module under Bronze D4 and must be undertaken within the past 24 months.

Summary (annex 5)

Have a look at all the summary of changes in annex 5 below.

The FORS Standard version 5 is now available to download on the FORS website here and becomes effective from Monday 14 January 2019 for both new and existing operators.

TMconsultant provide a complete FORS Help package providing you with all the requisite document templates and support required to pass your initial bronze audit. If you need advice regarding FORS please do just get in touch. Here to share the knowledge!

TM1G – How Many Hours Should a Transport Manager Work?

Posted on

Statuary Guidance

The guidance explains how the Senior Traffic Commissioner believes that traffic commissioners should interpret the law in relation to the requirements for and on transport managers. The directions are addressed to the traffic commissioners in respect of the approach to be taken by staff acting on behalf of individual traffic commissioners.

They dictate the operation of delegated functions in relation to the requirements for and of transport managers. The role of transport manager is extremely important to an operator and therefore must be able to manage the transport operation effectively in the time they have available. The statutory guidance documents give a broad guideline as to what might be expected in terms of hours worked by a transport manager relative to the maximum number of vehicles authorised for a licence.

Please note that this is a starting point only. The traffic commissioners need to be satisfied that a transport manager is capable of exercising continuous and effective management of the transport operation and will consider each case on its own facts and its own merits.

TM1 - Transport Manager Application

Below is the guidance on what the traffic commissioner is looking for when considering a transport manager's application.

If you will not be devoting the amount of time to the relevant licence(s) as shown in the table above, you should provide the traffic commissioner with a written explanation as to how you will carry out all your responsibilities effectively in the time allocated.
Your explanation should include how you will ensure the operation and management of the following;
Drivers administration - including the checking of drivers' licences and driver CPC qualifications (DQC), ensuring that the retention of drivers hours records (no less than 12 months) and working time records (no less than 24 months) and both are made available upon request;
Drivers management - ensuring compliance with the driving hours rules (EU or Domestic Hours rules); that drivers record their duty, driving time and rest breaks; to download and store digital tachograph unit data (at least every 90 days) and from the drivers’ smart cards (at least every 28 days); ensuring that the following records are retained - drivers’ hours, Working Time Directive (WTD), and that they are available to be produced during the relevant period; to ensure that drivers are adequately trained and competent to operate relevant vehicles and equipment.
Drivers operations - ensuring drivers are completing and returning their driver defect reporting sheets and that defects are recorded correctly and cross-checked, and that drivers and mobile workers take adequate breaks and appropriate periods of daily and weekly rest;
Vehicle administration - including ensuring that vehicle maintenance records to be retained for a period of no less than 15 months, ensuring that vehicles are specified as required and that operator licence discs are current and displayed correctly; ensuring safe loading with appropriate indicators fitted, that tachograph calibrations are up to date and displayed, that there are up to date insurance certificates; a suitable maintenance planner is complete and displayed with preventative maintenance inspection dates at least 6 months in advance, to include the Annual Test and other testing or calibration dates;
Vehicle management - ensuring that vehicles and trailers are kept in a fit and roadworthy condition, that defects are either recorded and repaired promptly and where not roadworthy are taken out of service; to make vehicles and towed equipment available for safety inspections, service, repair and statutory testing at the appropriate times and within the notified O-licence maintenance intervals; to liaise with maintenance contractors, manufacturers, hire companies as might be appropriate.
Compliance systems - including details of training, management, monitoring and auditing showing the role you play including and what authority you have for instance to review any shortcomings such as prohibitions and/or annual test failures. How do you ensure that relevant changes are notified in accordance with operator licence requirements?
Licence administration – ensuring that the traffic commissioner is made aware of any relevant matters within 28 days including convictions and prosecutions of the transport manager(s) or drivers and also of my own resignation should I leave the employment of the operator.
The Senior Traffic Commissioner has also identified some general indicators as to effective transport management which you should comment on:
Knowledge and skills – which require more than just the formal qualification;
Impact – where the individual CPC holder is recognised as a key person within the organisation so that s/he can influence decisions relevant to compliance and authority to deal with external contractors. Their position should reflect the professional and personal responsibility vested in the individual;
Decision making – where the individual CPC holder is sufficiently close to drivers to be able to influence their behaviours and senior enough to influence the deployment of resources and to inform the decisions of the owner/directors/partners.

The above is not an exhaustive list. Transport Managers should also include any further information which is relevant to the operation under their control. The Traffic Commissioner may also require information about the location of the operating centres for which a Transport Manager has responsibility, and whether travelling time will have an impact on thier ability to provide effective management. Transport Managers should therefore also be ready to supply a breakdown of their working week, including details of visits to the operating centres and of travelling time, as this may be requested.

I hope you found this blog useful, if you would like to discuss your options or would just like to have a chat, please do get in touch. Here to share the knowledge!

Need help with your Operator Licence Application? We can help! Get started!

Are you looking for an External Transport Manager for your operating centre? Our ETM Finder Service connects external transport Managers with Operators. Get started!

Are you an external transport manager looking for work? Register on our database.

Motor Vehicles	Proposed Hours (per week)
2 or less	2-4
3 to 5	4-8
6 to 10	8-12
11 to 14	12-20
15 to 29	20-30
30 to 50	30-Full Time
Above 50	Full Time and additional assistance required
Additional hours may be required for trailerstrailers

What can you do on the Manage Your Operator Licence Platform?

Add/Remove Vehicles on Your Licence

Add or Remove a Transport Manager

Change Your Licence Type – Major Change/Variation

Increase Vehicle/Trailer Limit – Major Change/Variation

Change or Add a New Operating Centre – Major Change/Variation

Add/Remove Directors

Surrender Your Licence

Print/Download a Replacement Licence

How to register for the Manage Your Vehicle Operator Licence online system

Operator Licensing Help

Your trusted partner in navigating the world of operator licensing

How we can help

Restricted Operator Licence Help

Operator Licence Applications

Transport Manager Finder Service

Application & TM Finder Bundle

What is Operator Licencing?

Who needs an Operator's Licence?

What type of Operator Licences are there?

Restricted

Standard National

Standard International

Standard (International) light goods vehicles

Qualified CPC Transport Manager

Experience is Everything

Expert Guidance and Industry Insights

Systems implementation

Regulatory Compliance and Risk Management

Operational Efficiency and Cost Optimisation

Enhanced Safety Measures

In Conclusion

So what’s included in the pack?

What is tachograph analysis?

How do we collect this data, where do we put it and what do we do with it?

The Tachograph Vehicle Unit (VU)

Control Cards

Workshop cards

Company cards

Driver Card

Download Tool/key/card reader

Analysis software

Go it alone or use a paid service?

Analysis reports

Working Time

Debrief

Smart tachographs

External Transport Manager Finder Service

Connecting Operators with External Transport Managers

What is the ETM Finder Service?

How does the External Transport Manager Finder Service work?

How much does an External Transport Manager charge?

What are your charges for using the External Transport Manager Finder Service?

ETM Rates

Who are your ETMs?

How many hours will the External Transport Manager be expected to work?

Motorway services are open

How to keep safe

FORS Silver Help

The perfect remote FORS help solution to easily gain your FORS Silver accreditation!

Main changes – Bronze

Main changes Gold & Silver

Training requirement changes

Summary (annex 5)

Statutory Guidelines for the Number of Hours Transport Managers Should Work

Motor Vehicles

Proposed Hours (per week)

Looking for an External Transport Manager?

Find an External Transport Manager with our ETM Finder Service

Need Help Applying for an Operator Licence?

Make the process painless with our Operator Licence application service

Statuary Guidance

TM1 - Transport Manager Application

Are you looking for External Tranport Manager work?

Join our ETM Database