Fleet Maintenance Management Software

At TMconsultant, we understand how time-consuming and stressful it can be to manage fleet compliance alongside your day-to-day operations. That’s why we recommend Fleet Fixation, a simple, effective Fleet Management Software solution that helps operators stay compliant, keep vehicles roadworthy, and eliminate the risk of missed inspections or costly downtime.

Whether you're managing HGVs, PCVs, vans, trailers or plant, Fleet Fixation gives you full visibility over your fleet in one easy-to-use system.

Who is it for?

This solution is ideal for:

Fleet operators and compliance managers
Transport managers
Operator Licence holders
Operations teams looking to improve oversight and reduce admin

This fleet maintenance software will make a hugely positive impact on businesses still using paper-based systems to track inspections, defect reports, or service dates.

What does it do?

Fleet Fixation replaces spreadsheets and paperwork with a single, all-in-one digital system.

Key features of this workshop software include:

A centralised fleet dashboard for complete visibility
Built-in maintenance planner with reminders and alerts
Accident reporting tools with full audit trails
Clear costing overview to track repair and service spend
Driver management tools, including licence and CPC tracking
Easy-to-use driver app for daily checks (Android and iOS)
Dedicated mechanic app for logging repairs and inspections (Android and iOS)

How does it help your operation

Reduce costs by cutting wasted admin time and using data to make better
maintenance decisions
Mitigate risk with full visibility of vehicle health, service dates, and compliance
documentation
Save time through automation, digital documentation, and optimised
processes
Improve Communication between drivers, managers, and suppliers with
mobile-friendly apps and real-time updates

All backed by Fleet Fixation’s dedicated support team.

Why we recommend it

Fleet Fixation’s fleet management software helps reduce human error, prevent costly downtime, and keep your operation running smoothly. It’s simple to set up, easy to use, and fully supported by a friendly team who understand transport compliance inside and out.

Book a Free Demo

Ready to explore how Fleet Fixation can support your fleet?

Click here to book a free 30-minute demo. Or visit fleetfixation.com to learn more.

For anything else feel, free to contact us. Here to share the knowledge!

How to Manage Your Vehicle Operator Licence on-line

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In today’s fast-paced transportation industry, managing your operator licence efficiently is crucial to ensure compliance. The DVSA (Driver and Vehicle Standards Agency) recognises the challenges faced by operators in this regard, so they developed the Manage Your Operator Licence Online platform. This self-service system simplifies the process of updating and maintaining your operator licence. In this blog, we’ll have a look at what you can do on the Manage Your Vehicle Operator Licence online system.

What can you do on the Manage Your Operator Licence Platform?

Add/Remove Vehicles on Your Licence

It is likely you will need to add or remove a vehicle to your operator licence. You can do this easily on the system, just remember to do so within 28 days of the new vehicle(s) coming into your possession.

Add or Remove a Transport Manager

When changes occur in your management team, such as adding or removing a transport manager, the Traffic Commissioner must be informed immediately. The OtC (Office of the Traffic Commissioner) usually will allow a reasonable period of time for you to find a replacement Transport Manager. The time frame is normally up to 6 months, however, in some cases, it may be extended to 9 months at the Traffic Commissioner’s discretion.

Change Your Licence Type – Major Change/Variation

You can change your licence from a restricted to a standard national licence, or from a standard national to a standard international licence for example. To do this you must apply using the platform at least nine weeks before you require the change to happen.

You don’t have to advertise a change in licence, but you will have to provide proof of competence, good repute and financial standing if you are moving from a restricted to a standard licence to a standard national or standard international licence.

The traffic commissioner publishes applications to upgrade licences in Applications and Decisions. This will mean your application will be open to objection by statutory objectors such as local authorities and the police.

The change in licence type does not take effect until the application has been granted and the varied licence issued, unless an interim authority has been given.

Increase Vehicle/Trailer Limit – Major Change/Variation

As your business flourishes, you might find the need to increase the vehicle limit on your licence. The platform allows you to request an upgrade to accommodate a larger fleet if you want to exceed the maximum number of vehicles permitted on your licence. This is also classed as a Major Variation and will need advertising together with evidence of financial standing. The fee is £275.00 and you must apply at least nine weeks before you need the extra vehicles/trailers.

Change or Add a New Operating Centre – Major Change/Variation

You may want to move your operating centre to new or larger premises or even add a new operating centre as you expand. As with a new application, the OtC will publish details of your variation application in the publication Applications and Decisions and you will need to advertise the application in a newspaper circulating in the vicinity of your new operating centre. If you are only using vehicles (or vehicle combinations) that do not exceed 3.5 tonnes you do not need to advertise the intention.

Add/Remove Directors

You must inform the Traffic Commissioner immediately if there are any changes regarding Company Directors. For example, if someone is taken on as a director, a director dies or if the business changes from sole trader to a limited company. The change could constitute a major change and a fee of £275.00 charged.

Surrender Your Licence

In some cases, operators may decide to cease their operations temporarily or permanently. The self-help system offers a simple and straightforward process to give up, or “surrender,” your operator licence. This feature helps ensure you comply with the necessary procedures when discontinuing your transportation services.

Print/Download a Replacement Licence

The Manage Your Operator Licence system provides a convenient way to get a replacement copy of your O’Licence. Whether you need a physical copy or a digital version, the platform ensures you can obtain a replacement.

N.B. You have to apply by post if you want to transfer an operating centre to another licence.

How to register for the Manage Your Vehicle Operator Licence online system

It’s easy to register for an account

Step 1: Visit the DVSA Website – https://www.gov.uk/manage-vehicle-operator-licence and click Start now

Step 2: Click create an account

Step 3: Create your account

Step 3: Check your email. You will receive 2 emails. One with a temporary password and one with to confirm your registration

Step 4: Click ‘sign in’ from your temporary password email. This will take you to a page to create a new password

And that’s it, you have created your account!

If you would like to know more about our Operator Licencing, services, please don’t hesitate to get in touch. Here to share the knowledge!

Operator Licencing

We specialise in providing comprehensive Operator Licensing services that are tailored to meet the specific needs of your business. With our expertise and in-depth knowledge of transport industry regulations, we offer a range of solutions to assist you in obtaining and maintaining your operator licence.

Whether you are a new business in need of consultation and guidance for an application or an existing operator seeking assistance with licence renewal and compliance, our dedicated team is here to support you every step of the way. With our proven track record of success and commitment to excellence, you can trust us to navigate the complex licensing process, ensure compliance, and help you unlock new opportunities for growth and success.

What is Operator Licencing?

Operator Licensing is the application and provision of an Operator's License issued for those involved in the operation of goods vehicles or passenger-carrying vehicles for business or trade. An Operator Licence is required under the regulations of Operator Licencing, through the Office of the Traffic Commissioner (OTC), which oversees and regulates the operation of commercial vehicles in the UK.

Who needs an Operator's Licence?

If you drive goods vehicles weighing more than 3.5 tonnes, you need to have a goods vehicle operator's licence. This also applies to light goods vehicles between 2.5 and 3.5 tonnes which are used to carry goods in the EU.

Benefits of Hiring a Transport Manager Consultant for Restricted Licence Operators

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Running a transportation business as a Restricted Licence Operator comes with its fair share of challenges, from navigating complex regulations and compliance issues to overcoming operational hurdles. However, the path to success becomes clearer with the invaluable support of an experienced Transport Manager Consultant. In this blog, we will delve into the advantages of enlisting the services of a Transport Manager Consultant, uniquely equipped to address the specific needs and requirements of Restricted Licence Operators.

Qualified CPC Transport Manager

A Transport Manager Consultant is a seasoned professional in the field of transport management, holding a coveted Certificate of Professional Competence (CPC). This certification is earned through a rigorous training program, affirming that the consultant possesses the essential expertise and skills to oversee transportation operations. With their CPC qualification, the Transport Manager Consultant brings a wealth of knowledge and proficiency to effectively navigate the complexities of the transport industry and compliance.

Experience is Everything

An experienced Transport Manager Consultant brings insights into regulations encompassing crucial aspects like driver hours, vehicle maintenance, tachograph rules, and load securing. Working with a Transport Manager Consultant ensures you will be better able to adhere to all necessary requirements, minimising the risk of penalties and potential compliance entanglements. Their wealth of knowledge serves as a shield, safeguarding the smooth and compliant operation of your business.

Expert Guidance and Industry Insights

Transport Manager Consultants are experts at what they do. They bring a wealth of industry knowledge to the table. They possess a deep understanding of the transport sector and its regulatory requirements. By leveraging their expertise, a Transport Manager Consultant can provide valuable guidance, helping Restricted Licence Operators navigate complex challenges to help make informed business decisions.

Systems implementation

Establishing comprehensive systems in the form of policies and procedures is paramount when operating a Restricted Operator Licence. The assistance of a Transport Manager Consultant is instrumental in effectively implementing these essential frameworks.

By working with your consultant, you can create a clear and robust policy framework that leaves little room for misunderstandings or debates regarding appropriate courses of action in specific situations. Fostering transparency and consistency throughout your organisation, ensuring a cohesive approach to operations and decision-making. Having well-defined policies and procedures sets the stage for a streamlined and harmonious operation, bolstering your business’s efficiency and effectiveness.

Regulatory Compliance and Risk Management

Compliance with transport regulations is crucial for restricted licence operators. However, keeping up with the ever-evolving rules and requirements can be overwhelming. Transport Manager Consultants specialise in regulatory compliance and risk management. They stay updated with changes in legislation, ensuring that the business adheres to all legal obligations. By conducting audits and assessments, consultants can identify potential risks, implement effective mitigation strategies, and minimise the chances of a DVSA visit or Public Enquiry.

Operational Efficiency and Cost Optimisation

One of the primary goals for Restricted Licence Operators is to maximise operational efficiency while minimising costs. Transport Manager Consultants can assess the existing operational processes, identify any shortfalls, and recommend improvements. They bring fresh perspectives and industry best practices, helping operators streamline workflows and improve fleet utilisation. By identifying cost-saving opportunities, such as fuel efficiency measures or outsourcing options, consultants can help businesses operate more efficiently and improve their bottom line.

Enhanced Safety Measures

Safety is a top priority in the transport industry. Employing the services of a consultant demonstrates a commitment to the Traffic Commissioner you are maintaining high safety standards. By implementing comprehensive safety measures, consultants can reduce the likelihood of accidents, injuries, and damage to goods, protecting both the company’s reputation and the well-being of employees, and the public.

In Conclusion

Employing the services of a Transport Manager Consultant can be a game-changer for Restricted Licence Operators. By leveraging their expertise, industry insights, and network, they can guide businesses towards sustainable growth and improved operational efficiency. From providing help on regulatory compliance and risk management to optimising costs and driving performance, consultants offer a comprehensive approach to help overcome challenges and unlock your full potential.

However, it is important for Restricted Licence Operators to conduct thorough research, seek recommendations, and choose a consultant with a proven track record in the transport industry. With the right consultant by their side, Restricted Licence Operators can navigate the complexities of the industry, stay ahead of the competition, and pave the way for a successful and profitable future.

If you have any questions about hiring a Transport Manager Consultant for your operation or would just like to chat, please don’t hesitate to get in touch. Here to share the knowledge!

Do I need an Operator Licence if I run a van?

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The big question van owners are asking is, do I need an Operator Licence if I run a van? In this blog post, we will dive into the intricacies of this topic and provide you with clarity. We will explore the factors that determine whether or not you need an Operator Licence to run a van, taking into account both domestic and international operations. Join us as we navigate through the recent regulatory changes and shed light on the implications for van owners. By the end of this article, you will have a clear understanding of the Operator Licence requirements and how they may affect your van operation.

The Big Question: Do I Need an Operator Licence if I Run a Van?

Well, the answer is yes and no. Yes, if you operate abroad and no, if you only operate in the UK. The rules changed at the end of May 23 regarding operating vans in the EU. Meaning that if your operations include driving vans or cars towing trailers to transport goods for hire or reward between 2.5t and 3.5t in the European Union, Switzerland, Norway, Iceland or Liechtenstein, from 21 May 2022, you will now need a Standard International goods vehicle operator licence.

Historically, you only needed an Operator Licence (O’ Licence) if you operated goods vehicles or public service vehicles over a GVW of 3.5t. This has changed, vans between 2.5t and 3.5t now need an Operator Licence, or you will be operating unlawfully and could face prosecution.

What are the new rules for vans?

The changes are contained within the Trade & Cooperation Agreement between the UK and EU and will apply to you if you’re based in England, Scotland or Wales and use:

Vans or other light goods vehicles (sometimes called light commercial vehicles or LGV for short)
Vans towing trailers
Cars towing trailers

You need to either:

Apply for a standard international goods vehicle operator licence for the first time
Add the vehicles to your standard international goods vehicle operator licence (if you already have one)
Apply to upgrade your standard national goods vehicle operator licence (if you have one) to a standard international goods vehicle operator licence
Apply to upgrade your restricted goods vehicle operator licence (if you have one) to a standard international goods vehicle operator licence

Do the new rules apply to me?

The new rules will apply to you if you use:

Vans with a maximum authorised mass (MAM) over 2,500kg (2.5 tonnes) and up to and including 3,500kg (3.5 tonnes)
Vans towing a trailer with a gross train weight (GTW) over 2.5 tonnes and up to and including 3.5 tonnes
Cars towing a trailer with a GTW over 2.5 tonnes and up to and including 3.5 tonnes

You will not need a goods vehicle operator licence if any of these apply:

You only use your vehicles in the UK
You are transporting goods not for ‘hire or reward’

Am I carrying goods for “hire and reward”?

Hire and reward means that you are carrying goods for, or on behalf of, someone else. This generally applies if you are paid to move other people’s goods. If however, you are only moving your own goods for your own purposes, this would usually not be classed as hire and reward.

Do I need Tachographs for Vehicles over 2.5 Tonnes?

Currently no, you will not need a tachograph for vehicles over 2.5t up to 3.5t. However, from 1 July 2026, tachographs will have to be installed in vehicles over 2.5 tonnes operating in the EU.

How do I apply for an operator licence?

You have two options:

Option 1 – Employ the services of a consultant

If you’re a little unsure and the whole process looks a little daunting, you can enlist the help of a consultant to assist with your application. Here at TMconsultant, we help new operators gain their Operator Licence every week. If you would like to know more about how we can help you, click here or please do just get in touch. We’re a friendly bunch and are happy to chat and provide free advice.

Option 2 – Apply directly to the Office of the Traffic Commissioner (Licensing)

You can DIY by going here. I have written a blog about how to apply for an operator’s licence, you can read that here.

Do I need a Transport Manager?

Yes, you do. To get a standard international goods vehicle operator licence when operating vans over a MAM over 2.5t in the EU, you will now need a Transport Manager (or external transport manager). This is someone who is responsible for:

Planning routes and scheduling delivery times
Managing your team of drivers and administration staff
Making sure drivers follow company and industry regulations
Arranging vehicle maintenance, MOTs and tax payments
Organising vehicle replacements.

You must either:

Apply to get an existing member of staff (including yourself) temporarily recognised as a transport manager
Employ someone with a Transport Manager Certificate of Professional Competence (CPC) qualification
Hire an external qualified transport manager.

What are my transport manager options?

You have three options:

Option 1 – Use an existing member of staff temporarily recognised as a transport manager through Grandfather rights

If you decide to get an existing member of staff temporarily recognised as a transport manager, they must have at least 10 years of experience managing fleets of vehicles before 20 August 2020.

The member of staff needs to apply to be temporarily recognised as a transport manager (this is sometimes called having ‘acquired rights’). If their application is successful, they’ll be treated as having the Transport Manager CPC qualification until 21 May 2025\
When you apply for your goods vehicle operator licence, you need to apply to add them as the transport manager for your licence
The member of staff needs to pass the CPC qualification by 21 May 2025 to continue being a transport manager after that date
When they’ve fully qualified, they’ll need to keep up a high-quality professional knowledge of transport industry rules and policies.

Option 2 – Get a member of staff qualified

This person will need to take a Transport Manager CPC qualification. This is called the International Transport Manager Certificate of Professional Competence (CPC) in Road Haulage. You will need to take the international For more information, you can read a blog I wrote about how to become a transport manager here.

Option 3 – Hire an External Transport Manager (ETM)

You can hire-in an External Transport Manager. An External Transport Manager, (ETM for short), is essentially a freelance consultant Transport Manager. They’re not someone on your payroll, but they are contracted to work with you to act as your transport manager. Ensure you find an ETM with an International TM CPC qualification and of good repute. If you would like to take this option we can help find an ETM near you!

What will the ETM do?

The external transport manager is there not only to ensure you are compliant but can help reduce your fuel bill, review your current H&S policy status and develop driver training.

Your ETM will manage:

Operator Licensing changes and authority communication
Working Time Directive Compliance
Drivers Hours Compliance
Tachograph Analysis
Vehicle Periodic Maintenance Inspection Schedule
Vehicle Defect Reporting Systems
Driving Licence Checks
Daily Walk round Inspections
Toolbox talks/Driver CPC Training Delivery
Driver Reprimands/Disciplinary Hearings.

Your ETM will also:

Carry out an initial audit to identify any shortfalls
Full systems implementation – Ensure you are equipped with the requisite policies and processes
Carry out weekly catch-ups. This is normally remotely
Carry out Monthly on-site visits
Provide ongoing advice.

For more information about what ETMs do and how much it costs to hire an external transport manager go here.

How much does an ETM cost?

Prices start from £450.00. Check out our ETM prices here

How can I find an External Transport Manager?

Here at TMconsultant we operate an ETM finder service. All you need to do is provide us with some basic information and we’ll find an ETM near you! Either, complete this form or get in touch, we’re here to share the knowledge!

What is tachograph analysis? All you need to know

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What is tachograph analysis?

Tachograph analysis is the way to measure and monitor how your drivers are performing in their day-to-day driving and work duties. Tachograph analysis provides the transport manager with detailed reports, highlighting areas for attention. By recording speed and distance, the tachograph provides an accurate picture of what a driver has been doing, even whether or not they have broken the law. Since 2006, all vehicles over 3.5 tonnes sold in the UK are required by law to be fitted with a digital tachograph.

Every fleet operator must ensure they have the means to analyse driver data from both the tachograph vehicle unit (VU) and the Driver Card and to manage said data correctly. For information relating to tachographs rules for drivers and operators go here, including exemptions.

There are some old analogue tachographs out there, however, in the post, we’ll be looking at digital tachographs.

How do we collect this data, where do we put it and what do we do with it?

Data is collected via a tachograph Vehicle Unit (VU) and a driver card which is inserted into the VU every time the driver uses the vehicle. The data is then uploaded to tachograph analysis software using a download tool and then, in turn, provided to you via software applications, in written and graph formats. Let’s have a look at all the elements needed to be compliant.

The Tachograph Vehicle Unit (VU)

A tachograph unit (VU) is a radio-sized device fitted on goods and passenger vehicles. The VU head records various types of driver and vehicle data such as journey distance, speed, driving time, working time, and events. Data is stored in the VU internal memory. There are a number of companies out there that manufacture Vehicle Units such as VDO (Siemens), Stoneridge, Intellic and Actia.

To access the VU data, you will need to ‘unlock’ theVU using a company card. Other cards used to unlock data are the control card and the workshop card.

Vehicle Unit data should be downloaded at least 90 )the maximum timeframe) or 28 days, but we recommend more frequent downloads, weekly for drivers and monthly for vehicles as best practice.

The Digital Tachograph 3.0 from VDO

Control Cards

Control cards are used by law enforcement agencies to retrieve data from the tachograph. A control card is able to override any company lock put in place by operators.

Workshop cards

Workshop cards are used by authorised and official tachograph technicians to calibrate, install or repair tachographs.

Company cards

Company cards are used by operators to retrieve data from the tachograph regarding their employees and vehicles. You can also lock information using a company card or authorise third parties, to collect data.

Driver Card

Unlike cards used to ‘unlock’ data from the VU, the driver card collects data. The driver card is a credit card-sized plastic card that contains a microchip. The card stores all relevant driver data required for EU Drivers’ Hours regulations including break and rest times.

The driver card:

Is unique to the individual driver and valid for five years
Can store information for 28 days
Can only be used by its owner, ie. the driver authorised to use it
May be suspended or withdrawn by an enforcement officer if the card has been falsified, if the person using the card is not the legal holder of the card, or if the card has been obtained by false declaration or forged documents
Must be made available to enforcement officers on request.

Download Tool/key/card reader

Download tools are used to collect VU and card data. They come in varying shapes and sizes and offer differing functionality. They all collect data from the vehicle and the driver card. Manufacturers include DigVU, Digidown and Optac. Automatic, remote downloading is also available.

Optac combined download tool

DigiVU+ Digital Tachograph Reader

Digital Tachograph Card Reader

Analysis software

Tachograph software is a web-based tachograph analysis system, where you can instantly analyse data and manage driver and vehicle reports. You generally will only pay for the records that are submitted. This can keep start-up costs down, scales as your business scales, and means that the product is always up-to-date and will never need to be upgraded. I have used quite a few tachograph systems including over the years, for example, Tachomaster, Descartes Smartcompliance, and Tachodisc. I am currently using TDi Disk Check. In my humble opinion, Disc Check is brilliant, very easy to use, intuitive, and is built with end-users in mind. The system is fully accessible from mobile and desktop devices meaning no limits as to when or where data is accessed.

TDI disc-check

Go it alone or use a paid service?

This leads us nicely onto whether you should use the services of someone to assist or to go it alone. This will depend on your operation and how your transport department is managed. I’m an ETM and although my employer and I tightly manage analysis reports, using a tachograph specialist just adds an extra level of security and detail providing peace of mind. I use Logistics Support Services. They really know their stuff, provide an excellent support service, and are both reliable and friendly.

Analysis reports

Once you have collated all your data, (driver and vehicle) and you have uploaded it to your software system, you will then be able to view your analysis reports. The system you use will provide you with a number of reports which can be automated. These should include:

Drivers’ Hours (infringements)
Working Time (infringements)
Driver activity
Vehicles Driven
Missing Mileage
Over Speeding
Events and Faults – E.G driving without an appropriate card
Unknown driver

Most analysis software will have a dashboard to give you an overall view of the analysis and compare how your drivers are performing. From here you can drill down on a report for a more detailed look.

Working Time

Your analysis software will also provide you with a system to manage working time. By using drivers’ hours from the tacho data you can enter statutory holidays and any other work that is carried out not recorded by the drivers’ card.

Debrief

A debrief system is a configurable points-based system that helps you spot repeat infringements and advise on what corrective measures to take. The debrief system also provides a process for the escalation of disciplinary matters. This is a great way to identify and reduce repeat infringements.

As with the dashboard overview, debrief systems are included with most driver analysis software.

Smart tachographs

Vehicles registered for the first time on or after 15 June 2019 now have to be fitted with the new smart tachograph. The aim is to reduce the administrative burden on the transport industry (covering both HGV and PCV) and to eliminate the most serious forms of tampering or offence.

Smart tachographs include GPS for positioning and vehicle tracking, remote enforcement capabilities and the ability to link the units to vehicle telematics.

TachoSYS digiDL for automation

I don’t have any affiliation with TDi Disk Check, I just use Logistics Support Services for their tacho services and think they’re brilliant, so worth a mention. You can reach them here.

TMconsultant provide transport manager help for transport managers. If you would like to know more about any of our services, please don’t hesitate to get in touch. We’re here to share the knowledge!

What exactly are the EU Drivers’ Hours changes 2020?

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So what exactly are the EU Drivers’ Hours changes 2020? The amended EU Drivers’ Hours Rules (Regulation EU 2020/10454) introduced on 20 August 2020, additional rules now allow a driver to exceed their daily and weekly driving time, in certain circumstances.

Previously under Article 12 EU Regulation 561/2006 a driver has been (and still will be) permitted to depart from the rules on daily driving time, weekly driving time, the 90-hour two-week driving limit, rests and ferry rests “to the extent necessary to ensure the safety of persons, of the vehicle or its load”…

So long as road safety is not jeopardised, and….
To enable the vehicle to reach a suitable stopping place.

In order to qualify for any relaxation under this rule, the driver must record manually on the tachograph chart of a digital print out (or on a duty roster) the reason for this, this must be done at the latest on arrival at the suitable stopping place. If this recording requirement is not complied with, then the relaxation simply does not ‘engage’ or apply so, rest/driving time offences will have been committed if the normal maximum limits are exceeded.

The new rule

The following further relaxations are now possible under the new EU Drivers’ Hours changes 2020 and again ‘provided that road safety is not thereby jeopardised and in exceptional circumstances’.

To exceed daily and weekly driving time by up to one hour in order to reach the operating centre or the driver’s place of residence to take a weekly rest period (NB either type of weekly rest)
To exceed daily and weekly driving time by up to two hours so long as an uninterrupted break of 30 minutes is taken immediately prior to the additional driving, again to reach the operating centre or the driver’s place of residence, to take a regular weekly rest period. (NB applies only to regular weekly rest).

This is only ‘in exceptional circumstances’ and hence cannot be routinely used as a means to circumvent the normal rules. This applies to daily driving time, weekly driving time and daily rest periods.

The driver must manually record this on the tachograph chart or digital printout at the latest on arrival at the destination or the suitable stopping place.

NB Where any period has been extended it has to be compensated by an equivalent period of rest attached to any other rest period by the end of the third week following the week in question.

To summarise

The existing ability to reach a stopping place remains, to ensure the safety of persons/vehicles/load. However, it is extended in exceptional circumstances for the purpose of drivers reaching the operating centre (“the operator’s operation centre”) or the driver’s home for weekly rest purposes.

TMconsultant – Transport Manager Help for Transport Operators, get in touch!

External Transport Manager Finder Service

What is the External Transport Manager Finder Service?

The External Transport Manager Finder Service from TMconsultant connects operator licence holders with qualified and vetted External Transport Managers across the UK.
We handle the entire process, search, vetting, and introduction, helping operators stay compliant with the Office of the Traffic Commissioner’s requirements.

How does the ETM Finder Service work?

Complete the form: Fill in the enquiry form on this page.
Make payment: We’ll raise an invoice for the Placement Fee, which is equal to the first month’s rate based on your OCRS category.
We find your ETM: TMconsultant searches for a qualified External Transport Manager local to your operating centre.
Introduction: We connect you both so you can discuss the role and agree terms directly.

TMconsultant remains available after placement for ongoing advice and after-sales support, ensuring a smooth and compliant working relationship.

How much does the External Transport Manager Finder Service cost?

The cost of an External Transport Manager depends on your Operator Compliance Risk Score (OCRS) and the number of vehicles listed on your Operator Licence.

Operator Status	First Vehicle (per month)	Each Additional Vehicle
Green Operators (or new operators)	£450.00	£100.00 per vehicle
Amber Operators	£550.00	£100.00 per vehicle
Red Operators	£650.00	£100.00 per vehicle

A one-off Placement Fee, equal to the first month’s rate, is payable before we begin the search. This covers the time and administration involved in sourcing, vetting, and introducing a qualified ETM.

Once the ETM is appointed, they will charge their agreed monthly fee from the end of the first month of engagement onwards.

For a detailed breakdown, visit our External Transport Manager Prices page here.

How many hours should an External Transport Manager work?

The time a Transport Manager must devote depends on the size of your licence. The Senior Traffic Commissioner’s guidance recommends:

Number of Vehicles Authorised	Recommended Minimum Hours per Week
1 – 2 vehicles	2 – 4 hours
3 – 5 vehicles	4 – 8 hours
6 – 10 vehicles	8 – 12 hours
11 – 14 vehicles	12 – 20 hours
15 – 29 vehicles	20 – 30 hours
30 or more vehicles	Full time (around 36 hours or more)

These figures are guidance only and may vary depending on your operation’s scale, compliance record, and the type of transport work undertaken.

Who are your External Transport Managers?

Our ETMs are dedicated, like-minded professionals who value compliance and road safety above all else. They are part of our growing ETM network, offering their expertise and consultancy services on a part-time basis.

Our database includes both highly experienced ETMs and newly qualified professionals who have recently achieved their Certificate of Professional Competence (CPC) for Transport Managers. All ETMs are fully qualified, up to date on compliance rules and regulations, and vetted prior to placement.

Why use TMconsultant?

Choosing TMconsultant means working with a trusted, established compliance specialist. We have over 10 years of experience supporting operators with operator licence management, DVSA compliance, FORS Help and Transport Manager placement.

Proven expertise – We understand what Traffic Commissioners expect and match you with ETMs who meet those standards.
Nationwide coverage – We maintain a large network of qualified ETMs across the UK.
Vetted professionals – Every ETM is background-checked, qualified, and up to date on transport compliance.
Ongoing support – We don’t disappear after placement. Our team is on hand for continued guidance and practical advice whenever you need it.
Compliance confidence – Using TMconsultant gives you peace of mind that your operation remains fully compliant with DVSA and Traffic Commissioner requirements.

If you would like more information or would just like to chat, feel free to get in touch.

*terms and conditions apply

FORS Standard updates 5.1

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I have been getting quite a few inquiries regarding the FORS Standard updates 5.1 as to what exactly they are. I have also noticed a competitor is providing misinformation and even the FORS website itself is somewhat confusing. So here are the updates…….

FORS Standard updates 5.1

Yup that’s it and there are no updates for Bronze at all. So what about COVID-19 I hear you cry? Well, it is important to note you will need to ensure you have certain safety measures in place, we posted a blog this a few weeks back which you can view here. Topline points below.

FORS operators requesting an audit will need to have carried out a COVID-19 risk assessment in line with the relevant government guidance on working safely during COVID-19 in offices and contact centres. In addition, for the purposes of the FORS audit, members will need to confirm the following at the time of requesting the audit:

A single and only point of contact will be provided for the audit process
That clear guidance on the social distancing and hygiene measures that are in place at the audit site will be provided to the auditor
That any PPE identified in the FORS member’s risk assessment will be provided to the auditor on the day of the audit
That the audit will be conducted in a well-ventilated designated room that is not occupied by other people
That all evidence will be provided in the room where the audit is taking place
That hand sanitiser will be available in the meeting room
That host responsibilities relating to COVID-19 will be established by the member and that any necessary training will be provided for the person who will be acting as host for the auditor’s visit
That entry and exit routes for visitors and contractors have been reviewed to minimise contact with other people

I spent some time delving into the FORS website regarding COVID-19, specifically this page. Most of the info is very useful however, there are a number of their associates are offering COVID-19 tool kits which might not necessarily be what you were expecting.

Are you looking to gain your FORS Bronze accreditation? Do you need help with FORS Silver? Look no further as TMconsultant can help. Feel free to get in touch! Alternatively, if you need more information about our FORS Help services click here.

FORS standard version 5, a simple yet comprehensive guide

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FORS standard version 5 is here! This is my simple yet comprehensive guide to the main changes, all in one place.

The new FORS Standard VS5 is the fifth iteration and sets out the requirements operators must meet if they wish to become FORS accredited. The revised edition addresses the need for air quality improvements and sets out requirements to help operators mitigate against threats of terrorism. Provision is also made for a broader range of operations and vehicles, including powered two-wheelers, and new requirements for bus and coach operators.

The FORS Standard is updated every two years to reflect the continuous evolution of best practice and FORS’s aim to drive-up safety, environmental, and efficiency standards for all road transport operations.

Version 5 highlights the increasing diversity of commercial fleets and aims to make it more accessible for a broader range of vehicles to achieve accreditation. It contains a more robust commitment to raising environmental standards in operations, recognising the need for better air quality in UK cities via revised requirements and a revised training programme.

Main changes – Bronze

The main changes make FORS more accessible to more vehicles, especially growing fleets of motorcycles and other powered two-wheelers, which contribute to many deliveries on UK roads. Specific load safety requirements set out by vehicle type are included, not only for heavy goods vehicles, vans and passenger carrying vehicles (PCVs), but also powered two-wheelers as well.

PCVs are also given greater credence, with a new requirement at FORS Bronze to ensure accessibility, comfort and safety for all passengers. The requirement must be demonstrated via a passenger safety policy, on vehicle signage and adequate access for all passengers.

A new counter terrorism requirement has been introduced, meaning operators must have a policy and supporting procedures in place at FORS Bronze, which names a Counter Terrorism Champion. Under new Bronze training requirements members must also have completed the current FORS Professional Security and Counter Terrorism eLearning module within the 24 months prior to audit.

Main changes Gold & Silver

An added emphasis on improving environmental operating standards becomes evident with a new requirement at FORS Silver for HGV and van drivers to complete the FORS Professional ‘LoCITY – Time to clean up’ eLearning module within the 24 months prior to accreditation.

In line with the progressive nature of the scheme, FORS has also introduced a requirement at Gold for drivers to have completed either the FORS Professional LoCITY Driving training course, or a FORS Approved environmental awareness course within the past five years. This is in addition to the current requirement to have attended a Safe Urban Driving (SUD), a Van Smart (VS) or a FORS Approved work-related road safety training course, within the five years prior to accreditation.

FORS Silver also includes a commitment to tackle noise pollution – a criteria formally only mandated at FORS Gold. Operators seeking FORS Silver accreditation must complete noise assessments at operating centres and noise sensitive locations in a bid to minimise noise pollution and its impact on local communities.

The new FORS Standard aims to minimise the probability and severity of collisions involving vulnerable road users. FORS Silver accreditation is also fully aligned to meet both the TfL requirements on managing work-related road risk (WRRR) and the new CLOCS Standard v3, due to come into force in January 2019.

Training requirement changes

New training requirements have been introduced across all levels of accreditation for both managers and drivers. These are different for drivers of specific vehicle types so it is best to check the training cards at Annexes 1 (for drivers) and 2 (for managers) of version 5 of the FORS Standard. Transitional provisions are in place for a number of new training requirements. In summary, for managers, and for HGV and van drivers, the new training is as follows:

There are transitional periods for a number of the new training requirements. These are as follows:

N.B Security and Counter Terrorism elearning will count against the new mandatory training requirements for Security and Counter Terrorism as set out in Annex 1 of the FORS Standard. It is now valid for 24 months from the original date undertaken. Therefore the validity will be extended on your training records from 12 months to 24 month

The safety eLearning modules from 14 January 2019 are:

Cycle Safety, Van Smart, Smart Driving and Bridge Smart (due to launch soon). These are valid for 12 months and must be renewed every year. After 14 January 2019, Security and Counter Terrorism will no longer be part of the suite of safety eLearning modules. It has become a separate mandatory eLearning module under Bronze D4 and must be undertaken within the past 24 months.

Summary (annex 5)

Have a look at all the summary of changes in annex 5 below.

The FORS Standard version 5 is now available to download on the FORS website here and becomes effective from Monday 14 January 2019 for both new and existing operators.

TMconsultant provide a complete FORS Help package providing you with all the requisite document templates and support required to pass your initial bronze audit. If you need advice regarding FORS please do just get in touch. Here to share the knowledge!

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