FORS Bronze audit

Top 10 reasons why operators fail their FORS Bronze audit

At TMconsultant, we strive to help with making life easy and stress-free for operators to obtain their Bronze accreditation. So we thought we would let you know our top 10 reasons why operators fail their FORS Bronze audit. All our consultants are current FORS auditors, so they see the same avoidable errors.

M7 Risk Assessments

There is a total of 16 risk assessments an auditor will ask you to evidence for your FORS bronze audit. However, there are two of the 16 that might not be applicable to your business, (Coupling/uncoupling & specialist operations). As a minimum, you will be required to evidence the remaining 14. Below are the most common risk assessments that operators fail to evidence at an audit.


There are no operators that don’t need a basic COSHH risk assessment. It still amazes us how many operators are adamant they do not require COSSH. However, their employees handle, Diesel, AdBlue, Washer Fluid & come into contact with oil and grease.

2. Speed, adverse weather conditions, and seat belts.

Please remember to include the above important points into your risk assessments. Many operators do seem to forget these points, your Auditor is specifically looking for them.

3. Routing

You still need a routing risk assessment that covers potential risks, even you do not have regular routes or are subject to construction routes.

4. Passenger Safety

If FORS Auditors had a pound for every time we’ve heard “we don’t carry passengers” or “this is for buses, we don’t run busses”, we’d all be very wealthy. The passenger risk assessment applies to all vehicles in your fleet with passenger seats. Make sure you have your passenger safety risk assessment ready.

5. O6 Operational Security & O7 Counterterrorism

This one always surprises us. This section of V5.1 has had so much communication from FORS including the online Tool Kit’s. However, operators are still failing to evidence a risk assessment to cover this section.

Need help with risk assessments? You can purchase our risk assessment templates as a pack or individually from our shop.


There are several policies in the FORS V5.1 Bronze standard that require special attention and require specific content.

7. D4 Manager training

Transport managers and responsible people (Directors) are required to have completed a FORS approved refresher course within the last five years, (see our blog for more details). This section has accounted for the most major action points since Jan 2020

8. D6 Health and eyesight

Companies forget to include in their policy that an eyesight check will be conducted after a driver is involved in a road traffic collision, incident, or near-miss.

9. D7 Drivers’ hours and working time

This policy can very detailed, and although the operator generally knows the rules on drivers’ hours/WTD, they will overlook the lost or defective company/driver tachograph card procedures. This is something your FORS Bronze auditor is specifically looking for.

O1 Routing & O2 Passenger safety

We find many operators overlook both these policies. Make sure you don’t!

10. O3 Road Traffic Collisions

A company will usually have this policy but will neglect to add the important element that “a driver shall be assessed for well-being and competency to ensure they are fit to return to driving duties”.

Still unsure?

We hope our top 10 reasons why operators fail their FORS Bronze audit have helped. However, if you are still unsure, then you can purchase our Bronze audit packs, alternatively just get in touch.

FORS Help Basic – Documents including a to-do list

FORS Help Support – Documents plus email and telephone support

FORS Help pre-audit package – Documents, support plus two site visits

External Transport Manager Finder Service

External Transport Manager Finder Service

Connecting Operators with External Transport Managers

What is the ETM Finder Service?

Our ETM Finder Service connects Operators with External Transport Managers, taking the hassle out of the search process.

How does the External Transport Manager Finder Service work?

Step 1. - Complete the form - Complete the form to the right
Step 2. - Make payment - We will raise an invoice for you
Step 3. - Carry out the search - We'll find a suitable ETM near you
Step 4. - Introduction - We'll put you both in contact.

How much does an External Transport Manager charge?

The cost will depend on how many vehicles you have on your operator licence. Prices start at £450.00 for the first vehicle and £100.00 per vehicle after that per month. If you are running fewer vehicles than stated on the margin of your license, then normally the ETM will only charge you per operational vehicle. When you put another vehicle on the road, then it's at that point they will charge the extra amount. For a full rundown of transport manager prices, please visit our external transport manager prices page here.

What are your charges for using the External Transport Manager Finder Service?

We charge the first-months fee from the external transport manager as our finders fee, payable by you (the client). The ETM will start to charge you their fee from the end of the second month onwards. If for any reason you are not happy with your ETM, we will try to find someone else. If in the unlikely event, we are unable to find you an ETM, we will provide you with a full refund.

ETM Rates

Please note that the rates we charge (our finders fee) are recommended rates the ETM can charge you. The final rate/expenses should be discussed during the initial chat with the ETM when we put you in contact.

Who are your ETMs?

Our ETMs are a team of dedicated like-minded transport managers who value compliance and road safety above all else. They have joined our ever-expanding ETM hub to offer their expertise and consultancy services on a part-time basis. We have many years of experience, but equally, have newly qualified ETMs that are ready and eager to get started. They will have recently qualified by passing their Certificate of Professional Competence (CPC) for Transport Managers in Road Haulage, so they are fully qualified and up to date on compliance rules and regulations. All our ETMs are vetted prior to placement.

How many hours will the External Transport Manager be expected to work?

That depends on how many vehicles are on your operator licence in the margin allowance. The Office of the Traffic Commissioner (OtC) statutory guidance provides a guideline regarding what might be expected in terms of hours worked by a transport manager, relative to the maximum number of vehicles authorised for a licence.

external transport manager finder service

If would like more information or would just like to chat, feel free to get in touch.

*terms and conditions apply


FORS Silver Help

FORS Silver Help

The perfect remote FORS help solution to easily gain your FORS Silver accreditation!

Having successfully passed your FORS Bronze audit, you might be contemplating the next steps. The logical progression is to work toward achieving your FORS Silver accreditation. TMconsultant's FORS Silver assistance guarantees a successful outcome, providing an online support solution tailored to secure your FORS Silver accreditation.


FORS Silver Help
£775.00 + vat

Dedicated FORS Practitioner Consultant

Silver Policies, Processes and Risk Assessment Templates

Phone/email support

Guaranteed pass

Compliance Auditor Job Opportunities

Compliance Auditor Job Opportunities

Here at TMconsultant we can offer like-minded professionals with freelance compliance auditor job opportunities to help us assist our clients throughout the UK. If you are a qualified or experienced compliance auditor and you are either looking for compliance auditing work we can help.

How does it work?

Once you have completed the application, we will add you to the compliance auditor database. Should a client in your area get in touch, we will simply make the introduction. We don't get involved with payments between you and the client.

How much will I earn?

We charge £700 per audit and take a 25% commission.

Can I get compliance auditing work for the DVSA earned recognition scheme?

Yes, but you must be a DVSA earned recognition scheme authorised audit provider. You can learn about how to become a DVSA earned recognition scheme authorised audit provider here.

Have you thought about teaching Driver CPC?

TMconsultant also offers opportunities for compliance auditors to teach Driver CPC. By becoming one of our consortium members you can teach Periodic Driver CPC training, with all the benefits of being a fully registered training centre with JAUPT, operating under the umbrella of TMconsultant. For more information go here. Alternatively please do get in touch. Here to share the knowledge!

Bus and coach drivers Driver CPC deadline approaching

Changes to Drivers’ hours fines for commercial drivers March 5 2018

The rules will change from 5 March 2018 so lorry, bus and coach drivers who drive tired will be fined for every time they’ve done it in the last 28 days.

If you drive a lorry, bus or coach, you must follow rules on how many hours you can drive and the breaks you need to take.

The Driver and Vehicle Standards Agency (DVSA) can fine drivers up to £300 if they’re caught breaking the rules. They can also be prosecuted or have their vehicle immobilised.

At the moment, DVSA can only fine drivers for:

  • offences committed that day
  • ongoing offences, like manipulating tachograph records, which record drivers’ hours

Drivers will be fined for older offences

From Monday 5 March 2018, DVSA traffic examiners will start issuing on-the-spot fines for any drivers’ hours offences committed in the last 28 days.

In a single roadside check, DVSA traffic examiners will issue fines for up to 5 drivers’ hours offences. It means you could be fined up to £1,500 in a single check if you’ve consistently broken the rules.

It won’t matter if the offences took place in Great Britain or elsewhere.

The rules will also apply to drivers who don’t live in Great Britain. However, they’ll need to pay any fines immediately, before being allowed to continue their journey. DVSA will immobilise their vehicle until they pay.

Fines to deter drivers from not resting properly

As well as giving fines to drivers for recent offences, DVSA traffic examiners have started issuing fines to deal with drivers who don’t properly rest.

Lorry, bus and coach drivers must take a 45-hour rest break at least every fortnight.

Since 1 November 2017, DVSA has started to fine drivers up to £300 if they spend their full weekly rest break in their vehicle in places where it causes a problem. For example, if a lorry driver spends their full break in the cab of their lorry in a layby.

Illegal parking, noise and litter nuisance

Spending the weekly rest break in the cab can:

  • contribute to drivers not properly resting
  • expose drivers to poor living conditions

It can also cause problems in local communities. In some areas, lorry drivers have parked illegally or inappropriately while taking the 45-hour break, and have caused residents to complain about noise, litter and anti-social behaviour.

During 2016, authorities in Kent took action against 3,700 lorry drivers for parking illegally or inappropriately.

Targeting problem areas

DVSA traffic examiners will target places where this is causing the biggest problems, such as residential areas and laybys.

DVSA will also work with its counterparts in other countries to deal with overseas operators whose drivers regularly do this.

Devastating consequences of driving tired

Crashes involving tired lorry drivers can be devastating. Almost a quarter of injuries in accidents involving lorries are fatal or serious.

About 40% of sleep-related accidents involve commercial vehicles.

According to the Royal Society for the Prevention of Accidents (RoSPA), driving while tired may be responsible for:

  • 1 in 5 of all accidents
  • up to a quarter of serious and fatal crashes

Source: Vehicle enforcement data for Great Britain

In addition to the devastation caused to families and communities, road collisions cost the economy an estimated £16.3 billion a year, and add pressure on the NHS and emergency services.

Protecting you from unsafe drivers and vehicles

DVSA Chief Executive, Gareth Llewellyn, said:

DVSA’s priority is to protect you from unsafe drivers and vehicles.

These tougher fines will help us to take stronger action against any drivers or operators who break drivers’ hours rules and will help make our roads safer.

There’s no excuse for driving while tired. The results of falling asleep at the wheel of 40 tonne lorry can be devastating to families and communities. Any drivers breaking these rules is putting other road users at risk and could face losing their licence and livelihood.

James Firth, the Freight Transport Association’s Head of Licensing Policy and Compliance Information, said:

For some years, DVSA officers have been virtually powerless to take effective action against non-UK HGV drivers who may have committed a string of offences in the days and weeks before the vehicle is stopped.

These new powers mean the enforcement authorities will be more able – and more likely – to take action against all drivers who are found to have repeatedly flouted these critical road safety laws.

Transport Manager Recruitment – Employers

Transport Manager Finder Service

Looking for an External Transport Manager (ETM)? Here at TMconsultant, our External Transport Manager Finder Service connects transport managers with employer operators. Every day we collect details of external transport managers all over the country who are looking for work.

How does it work?

We want to ensure we find the right candidate for you, so the first step is to complete the form to the right, providing us with as much information as possible. When we receive the form, we'll get in touch with you to discuss in more detail.

Is there a contract to sign?

Yes, the ETM will supply the contract and both parties will need to agree prior to commencement of any work carried out. For more information and to purchase a copy template of the ETM contract please go here.

What's the minimum the contract be?

We advise a minimum time of 6 months to a year.

How many hours will the ETM be contracted to work?

That depends on how many vehicles are on your operator licence. The traffic commissioner's office statutory guidance provides a broad guideline as to what might be expected in terms of hours worked by a transport manager relative to the maximum number of vehicles authorised for a licence. Please note that this is a starting point only. The traffic commissioner will need to be satisfied that your ETM is capable of exercising continuous and effective management of the transport operation (see below) and will consider each case on its own facts and its own merits.

For a full rundown on the statutory guidance please see here.

How much does an ETM cost?

The cost will depend on how many vehicles you have on your operator licence and what your current Operator Compliance Risk Score (OCRS) is. Prices start at £350.00 for the first vehicle and £100.00 per vehicle after that. For a full rundown of prices please visit our external transport manager prices page here.

What are your charges?

We charge the first-months fee from the ETM as our finders fee. However, this is payable by you (the client) so we can carry out the search. The ETM will start to charge you their fee at the end of the second month. Please click here for pricing. If we are unable to find an ETM you will receive a full refund.

Need more info?

We're here to help so just get in touch, here to share the knowledge!

Employers please complete the form below providing as much information as possible.

operator licence

How to apply for an Operator Licence

(2018 revised post). I often get asked “How do I apply for an operator licence” and questions relating to the application process. This is mainly because it can seem like a daunting prospect as there are many detailed aspects to the process, which will need thoughtful consideration. There are many pitfalls and if you don’t get it right first time, could delay the granting of the licence or worse, the application could be rejected. It’s also worth noting (nearly) all applications must now be carried out online, with very few exceptions. As information prior to application is now almost nonexistent, here is my helpful guide on how to apply for an operator licence and (to hopefully) speed up the process for you.

Step 1. Get it together, be prepared

Ensure you have all the requisite information/documentation required before you start the application. For an overview of the vehicle operator licensing system and to ensure you are applying for the correct licence, you can view/download a copy of the GV74 guide here. This is dated 2011 and makes references to ‘vosa’. Don’t be put off as the information is still relevant.

Specifically you will need:

  • Forms/Information
    • Main application (old GV79 form)
    • Advertisement (old GV81 form)
    • Transport Manager (old TM1 form)
    • Current financial levels – See below but ensure you view the online guidance as this is where most applications can fail
    • Scale of fees – so you know how much to pay
    • Signed maintenance contract
    • Supplementary environmental information.
  • Guidance notes – All guidance (old GV79G, old TM1G) is now online see Step 2
  • Contact Information – This is the main person dealing with the application. They must be available to be contacted during the weeks after the application has been submitted
  • Contact address – This is the address used for correspondence. It can not be a PO Box or third-party address and must be an address in Great Britain
  • Establishment address – This is the address in which the business keeps its core business documents, specifically relating to the operator licence. This can be the same as the contact address
  • Company information – What is your trade and are you a Limited Company, Sole Trader, LLP, partnership, sole trader etc. You will need to provide company information as it appears on the Companies House website. You will also need to provide names and date of birth of all Company Directors
  • Type of licence – Do you require a Standard, Standard International or a Restricted Licence? Click here for more information on types of licence
  • Transport Manager – If you are applying for a standard or standard international operator licence, you will need to employ the services of either a full-time or external transport manager to demonstrate professional competence. The old TM1 form is now part of the online process. You will need the TM1 form and guidance notes (included in the online version) and your TM’s original CPC certificate. Restricted licence holders do not need to employ the services of a transport manager. However, I can not stress the importance of ensuring you do at least have access to professional advice and or consider employing the services of a professional consultant. It is worth noting that where compliance is concerned, restricted licence holders are subject to exactly the same legislation as standard licence holders. If you in need of a transport manager, do get in touch as we can help you find one.
  • Vehicles – How many vehicles and trailers are you going to use? If you’re planning to expand the business in the not-to-distant future, it may be worth adding in a margin. You’ll also need the details of your vehicles if you know them. If you’re hiring/leasing for more than one month you will still need to provide the vehicle(s) details, if you have them
  • Safety inspections – You’ll need to state the maximum number of weeks between safety inspections, and details of who will be carrying out the inspections. There are a number of factors to consider here. What will the annual mileage be, what kind of work will the vehicles be subjected to. If you’re unsure get advice. You’ll need to get a signed contract between you and your supplier if you are out sourcing your maintenance
  • Operating centre details – This is where your vehicles and trailers will normally be kept. You must ensure that you have enough off-street parking spaces at your operating centre(s) for all of your vehicles and trailers. You will need to state whether the premises is owned by you, leased or rented. If rented or leased you’ll need to get a letter of permission from the landlord
  • Advertisement – You will need to advertise your intentions via a local paper. Make sure you use the correct format and wording. This will be at your expense, usually around £300 to £450
  • Financial evidence – You need to show the traffic commissioner that you have sufficient financial resources to maintain your vehicles and run your business. Make sure you provide original evidence of financial documentation. Note the rates change every January! This is very detailed by nature so familiar yourself with the guidance to ensure you get this right first time
  • Previous licences – Gather information relating to anyone named on the application (including partners, directors and transport managers) who:
    • Currently or have previously held a goods or public service vehicle operator’s licence in any traffic area
    • Has had a licence refused, revoked, suspended or curtailed in the EU
    • Have attended a Public Inquiry before a traffic commissioner
    • Have been disqualified from holding or obtaining an operators licence by any traffic commissioner
    • Within the last twelve months, have you, your company or organisation or your partners or directors purchased the assets or shareholding of any company that, to your knowledge, currently holds or has previously held an operator’s licence in any traffic area
  • Convictions – Get information and background details on anyone named or has any connection with the application who has been convicted of any relevant offence. So that’s partners, directors, transport managers, any company named on the application, parent company if you are a limited company or any employees or agents
  • Payment information – You can pay by card online or by cheque/postal order and card via the paper version. You’ll need the signature of who the person paying. For current rates, you will need to either request them from the central licensing office or start the online application.

Step 2. Apply for your operator licence

It is now only possible to apply for your operator licence online. However, under certain circumstances, it is possible to apply using the old paper version. That is if you don’t own a computer and or you are unable to use a computer. If you do want to apply using the paper version make sure you use the most up-to-date versions of the GV79, GV81 and TM1 forms. The only way to do this is to call the central licensing office (DVSA) on 0300 123 9000 and request the requisite documentation.

To apply online go to the website here and follow the instructions. It’s actually very intuitive and easy to use. It’s in pretty much the same format as the old GV79 form with all the same criteria, just online. You can pay the fees and upload all the requisite documentation, all from the comfort of your computer. Signatures are still required, the difference being it will be an ‘e’ signature. You will need to register with GOV.UK Verify first to be able to complete this part of the application.

Step 3. Complete the operator licence application

For the online application, you’ll need to register with the Government Gateway. You’ll also need to register with Verify which is a way to prove who you are online for online signatures. Make sure you have all the requisite documents beforehand, see Step 1. Once you have completed the form, there will be an online checklist and paper applications will be included on the GV79.

Check list

  • You have completed all applicable questions on the form
  • You have checked that the declaration is signed and dated by an authorised person
  • You have provided the whole page of the newspaper for each advertisement placed. The date and the full title of the newspaper are shown on the page holding my advertisement
  • You have provided original financial evidence. You understand that photocopies are not acceptable
  • You have enclosed a cheque or provided payment details to cover the application fee and you understand that this fee will not be returned, even if the application is withdrawn or refused.

All applicants for either a Standard National or International operator licence must supply the following information.

  • Original Certificate(s) of Professional Competence in Road Haulage Operations or evidence of qualification(s) giving exemption, for all Transport Managers listed on the application
  • Completed and signed the online TM1 form for all Transport Managers listed on my application. You may need to supply the following information depending on your answers some of the questions.

Depending on your answers to these questions further information may be required for some applicants.

  • You answered stating that an external contractor would carry out the safety inspections for the licence and you have enclosed a copy of the maintenance contract with that contractor
  • You answered ‘Yes’ to part regarding insolvency and have enclosed the relevant documentary evidence of the relevant insolvency history
  • You answered ‘Yes’ regarding convictions and have enclosed full details of the background circumstances of all convictions declared.

Step 4. Undertakings and Declaration

You will need to read and digest the operator licence undertakings. Once understood you can sign the declaration. This must be either the owner, partner or director. As mentioned for the online system, you’ll need to prove who you are via the Verify service as well.

I have provided these below so you have a prior understanding of an operators’ responsibilities.

Operator Licence Undertakings

I understand that by signing the application I am accepting the undertakings below; that they will be recorded on the licence; that failure to comply with the conditions or undertakings recorded on the licence may result in the licence being revoked, suspended or curtailed; and that failure to comply with these conditions is also a criminal offence.

  • The laws relating to the driving and operation of vehicles used under this licence are observed
  • The rules on drivers’ hours and tachographs are observed, proper records are kept and that these are made available on request
  • Vehicles and trailers are not overloaded
  • Vehicles operate within speed limits
  • Vehicles and trailers, including hired vehicles and trailers, are kept in a fit and serviceable condition
  • Drivers report promptly any defects or symptoms of defects that could prevent the safe operation of vehicles and/or trailers, and that any defects are recorded in writing
  • Records are kept (for 15 months) of all driver reports which record defects, all safety inspections, routine maintenance and repairs to vehicles, and that these are made available on request
  • In respect of each operating centre specified, that the number of vehicles and the number of trailers kept there will not exceed the maximum numbers authorised at each operating centre (which will be noted on the licence)
  • An unauthorised operating centre is not used in any traffic area
    Furthermore, I will notify the traffic commissioner of any convictions against myself, or the company, business partner(s), the company directors, nominated transport manager(s) named in this application, or employees or agents of the applicant for this licence and, if the licence is issued, convictions against the licence holder or employees or agents of the licence holder
  • I will ensure that the traffic commissioner is notified within 28 days of any other changes, for example a change to the proposed maintenance arrangements; a change in the financial status of the licence holder (e.g. if placed in liquidation or receivership), or a change to Limited Company status or partnership, that might affect the licence, if issued.

Step 5. Get it checked

I can not stress the importance of getting a second set of eyes to check over your application for an operator licence. The devil is in the detail and you simply can’t afford to leave anything out. This could be a colleague who understands transport or if it’s just you, you could use the services of a professional consultant.

Step 7. Interim or not

It is possible to apply for an interim licence. This means you can operate in the interim while your application is in process. However, it is worth noting that your application will need to essentially be ‘pre approved’ for the interim to be granted. So, if there are any complications or question marks regarding the main application, it is unlikely an interim licence will be granted.

Step 6. Apply (send)

For the online system, once you have completed the above steps, just click to send. For the paper version, collate all your documents and importantly do make sure you send your operator licence application via ‘signed for’ post or special delivery.

Remember, if you do not send all the information needed it will lead to a delay in the granting of the licence, or the application could even be refused.

Top tips

  • Make sure your financial evidence is in the name of the applicant or licence holder
  • Provide original documents with your application
  • If you’ve only just opened your account, get an opening statement from the bank showing the required level of money for your licence
  • Make sure you have enough surplus finances to support the number of vehicles you have applied for
Operating Centre and Maintenance
  • If you don’t own the site, get written permission from the person who does
  • Make sure your advert is published in a newspaper that can be purchased in the area where your operating centre is located
  • Check the advert wording is correct before sending it off to the newspaper
  • Make sure your advert is placed in the newspaper within the required timescale
  • If maintenance isn’t in house, then complete a formal contract signed by you and the contractor
Transport Manager
  • Make sure your transport manager’s original CPC is provided with your operator licence application. It will be returned
  • Complete the TM1 form with your transport manager
  • If your transport manager will be specified on more than one licence, set out how they will meet all their responsibilities in a separate letter. This will need to include:
    • Days and intended time spent visiting each operating centre
    • How they will travel
    • Addresses and distance to travel
    • Duties to be carried out
    • Detail any other work including how much time is spent on said work
    • If there is a TM assistant carrying out day to day duties. How the duties are distributed. If the assistant is qualified, make sure you sent the original version of their TM CPC certificate. This will be returned.
Previous history
  • Tell the Traffic Commissioner about any operator licences you’ve previously held or been involved in
  • Make sure you disclose any adverse financial history of other businesses you’ve owned (not just transport)
  • Tell the Traffic Commissioner about any convictions and penalties for you or the business

Main reasons for delays and rejections

  • Forms not being completed in full (including TM1 from for standard applications)
  • Incorrect information on forms
  • Incomplete documentation
  • Financial standing not being met
  • Maintenance contracts not being submitted
  • Not submitting further information relating the TMs other work
  • Not declaring any insolvency or conviction history. They will check!

In conclusion

In conclusion, make sure you have all the required information and you have the correct information ready for your application of your operating licence prior to your application. Make sure you have the correct types of documentation, be methodical and get it checked!

For further reading and information, I have complied the definitive list of .gov and DVSA downloadable guides and forms.

Need a Transport Manager or an External Transport Manager?

Here at TMconsultant we hold a database of transport managers covering the whole of the UK. So if you’re in need of a transport manager, simply complete the employers application form. We also provide all the requisite policy manuals, forms, and tools to get a new operator up and running which you can find in our shop. Alternatively just get in touch! Here to share the knowledge!



The complete list of links to DVSA publications guides & forms

The complete list of links to DVSA publications guides & forms

I often get asked about which forms to use and what operator compliance publications the operator and driver should be utilising. So I’ve put together a rather helpful, regularly updated complete list of links to DVSA publications, guides, forms and tools for you. A one stop definitive place to find those all important DVSA publications, guides & forms, operator compliance legislation & other very helpful information.

Last update 24/07/18

Goods Vehicles Operators Guides

The Guide to maintaining roadworthiness 2018

Guide to Goods Vehicle Operators Licensing 2011 (GV74)

Guide to graduated fixed penalties and financial deposits 2013

GV262-03 Drivers’ Hours and Tachograph’s guide 2015

Updates to Drivers’ Hours rules 4th March 2016

Working time regulations for mobile workers 2013

Staying legal heavy goods vehicle (HGV) drivers 2011

Load securing: vehicle operator guidance 2017

HGV overloading: the basics 2013

The safe Operators Guide 2009

Categorisation of Defects 2015

MOT testing guide (6th edition) 2004

VOSA Safe Operators Guide

Working time regulations for mobile workers:

The role of the traffic commissioners

A guide to representations, objections and complaints

Senior Traffic Commissioner’s statutory guidance and statutory directions – How traffic commissioners approach the exercise of their statutory functions

Operator Compliance Risk Score (OCRS)

International Road Haulage

Running a fleet of vans

Towing small trailers guides

Recovery operations guide

Horsebox and trailer owners

Driver CPC overview

Driving licence categories

Driving licence codes

Guide to graduated fixed penalties and financial deposits

Guide to vehicle immobilisation:

Digital drivers cards (DQC)

Enforcement sanctions policy

Lorry types and weights:

HGV inspection manual (2013 consolidated version)

HGV brake test

Braking connections when using a trailer:

Automatic slack adjusters – maintenance guide

Dangerous and hazardous goods vehicles inspection

Seat belt installations

Maintenance software and computer storage of maintenance records

Individual Vehicle Approval manuals (IVA)

Individual Vehicle Approval (IVA) for lorries help to get a pass

Individual Vehicle Approval (IVA) for vans help to get a pass

Categorisation of defects

HGV operator licensing forms

All operator licensing applications and changes are carried out now online. See refer to my guide on ‘how to apply for an operators licence’.

Other helpful Links

Stoneridge Tachograph Simulator – great tool for practicing the use of a digital tachograph

Find your nearest Authorised Testing Facility (ATF) or DVSA test station:

Check MOT test history

HGV driver daily walkaround check poster

Moving on – Official advice and information for lorry, bus, coach and van operators and drivers

I hope you found the complete list of links to DVSA publications guides & forms, operator compliance legislation & other helpful info useful. If you did then please share by clicking the social icons below.

Or if you have any questions please do just get in touch. Here to share the knowledge!

FORS Bronze Standard VS4.0 operator handbook

How to compile your FORS manual the easy way

In my post Why We Like Policies and Procedures for Transport Managers I talked about the importance of policies and procedures as they provide the framework for all your transport operations. Today, I want to provide you with some insight as to how to compile your FORS manual the easy way. Thus preparing you for a successful FORS audit.

It’s easier that you think!

This isn’t to diminish the importance and usefulness of FORS in anyway but once you have your starting point and the requisite components it shouldn’t be too taxing.  However, you should give yourself plenty of time as the actual process is time consuming. Follow the rules below and you’ll be on to a winner!

Rule 1. Follow the Standard

I have gained all my experience through helping companies achieve their FORS Bronze accreditation and I know FORS auditors hold the same opinion when they turn up to an audit. Like all humans they prefer to have an easy audit and for that reason they want to see a concise, well written manual containing the correct information which follows FORS Standard. I can not stress how important this is. When you compile your policies and procedures for your audit and follow the Standard you will have completed 80% of your audit requirements.

Rule 2. Use the Standard

I remember the line “the answer’s in the question” in the Reeves and Mortimer quiz show, Shooting Stars. When first reading through the FORS website it can be minefield of information and broken links and to prepare can be a very daunting prospect. However, the answer is in the question. All the policies and procedures are within the Standard itself. Together with the guidance notes, will provide you with, if not all the information required, certainly most of it. The rest is bespoke company policy you will need to research and compile yourself. Ensure you use the numbering system M1, M2 etc. Use the headers and even the text to compile your document from the Standard and the Guidance notes. If you do this, you will lay the foundations needed to write a great manual. It’s worth noting your drivers will also need a handbook of some description which you can compile in the same way, thus ensuring you have left nothing out. Obviously, you won’t need to include all the Standard for the drivers. Criteria for which will become self evident.

Want an even easier solution?

If you just don’t have the capacity to compile your own policies and procedures then fret not. I have written both Operator and Driver template handbooks which follow the FORS standard. These tried and tested documents never fail to impress the auditors and I have a 100% pass rate for helping Operators acheive their FORS audit. For more information and to purchase please visit my shop.

Thanks for reading my post on how to compile your FORS manual the easy way. If you found this useful please like my Facebook page. If you would like to discus your policies and procedures, Help with FORS or anything Transport Management, please do get in touch.


JAUPT announced audit 2018

Driver CPC Training – What’s the point?

Driver CPC Training – What’s the point?

Driver CPC Training – What’s the point? Is a question I get asked all the time by drivers. Well, there a many great reasons for Driver CPC Training. I’m now into my 7th year of Driver CPC training and running a Driver CPC Consortium and I’m shocked as to how many professional drivers out there have gaps in their basic ‘need to know’ knowledge. And interestingly, I’m constantly asked “Driver CPC training, what’s the point? Aside from the fact that all HGV drivers should know their EU Drivers Hours, Working Time (RTD), Driver walk round checks & Defect reporting/rectification processes and how to use a Tachograph properly, the fact is many still don’t.

So here’s my eleven reason why taking Driver CPC training can only be beneficial for the professional driver.
  1. It will help to improve your understanding of legislation
  2. It’s always beneficial to undertake refresher training
  3. You may learn something new
  4. It’s a chance to air your grievances
  5. It will help clarify any issues or lack of understanding
  6. It can show how you can work with your employer to help improve working conditions
  7. You can discus the subjects in a open environment and argue your points both positive and negative
  8. It’s a great opportunity to ask questions with a professional Driver CPC trainer and discus with other drivers
  9. Armed with the facts, you can drive/work with confidence – no grey areas
  10. It will help improve your working day through having a better understanding of fuel efficiency, nutrition advice, how to deal with stress, customer service, traffic law and Health & Safety
  11. Any training when driving a large, potentially lethal vehicle can only be beneficial for the driver and the public

Obviously this list isn’t exhaustive but they are the main points. If you disagree or would like to add to the list please feel free, just get in touch!

I can’t think of any reasons why not only taking Driver CPC training is necessary but why you, as a professional driver shouldn’t enjoy your day with like minded individuals. Rather than going into the session with a negative attitude, next time think about how beneficial Driver CPC Training can be for you, your employer and the public!

If you have any questions regarding the above, anything to do with Driver CPC Training or becoming a Driver CPC Consortium please do get in touch, we’re here to share the knowledge!

Driver CPC Consortium, what's the point?