Tag Archives: audit

Operator Licencing

Operator Licensing Help

Your trusted partner in navigating the world of operator licensing

We specialise in providing comprehensive Operator Licensing services that are tailored to meet the specific needs of your business. With our expertise and in-depth knowledge of transport industry regulations, we offer a range of solutions to assist you in obtaining and maintaining your operator licence.

Whether you are a new business in need of consultation and guidance for an application or an existing operator seeking assistance with licence renewal and compliance, our dedicated team is here to support you every step of the way. With our proven track record of success and commitment to excellence, you can trust us to navigate the complex licensing process, ensure compliance, and help you unlock new opportunities for growth and success.

How we can help

Restricted Operator Licence Help

We assist with setting up your systems and provide the Restricted Licence holder with invaluable support and guidance to maintain compliance.

Get 20% off our comprehensive Compliance Pack!

£189.00 per month

 

Operator Licence Applications

We undertake your new operator licence application on your behalf, ensuring everything is in order and providing guidance and support.

Get 20% off our comprehensive Compliance Pack!

£375.00 flat fee

 

Transport Manager Finder Service

We find and connect you with an External Transport Manager near you.

Get 20% off our comprehensive Compliance Pack!

From £450.00

 

Application & TM Finder Bundle

Purchase our Operator Application Help, the External Transport Manager Service and save £50.00.

Get 20% off our comprehensive Compliance Pack!

From £775.00

 

What is Operator Licencing?

Operator Licensing is the application and provision of an Operator's License issued for those involved in the operation of goods vehicles or passenger-carrying vehicles for business or trade. An Operator Licence is required under the regulations of Operator Licencing, through the Office of the Traffic Commissioner (OTC), which oversees and regulates the operation of commercial vehicles in the UK.

Who needs an Operator's Licence?

If you drive goods vehicles weighing more than 3.5 tonnes, you need to have a goods vehicle operator's licence. This also applies to light goods vehicles between 2.5 and 3.5 tonnes which are used to carry goods in the EU.

What type of Operator Licences are there?

Restricted

For businesses who carry their own goods or materials in connection with their trade or business. Covers operations in the UK and the EU.

Transport Consultant Recommended

Standard National

For businesses who operate vehicles within the UK for hire or reward.

Transport Manager Required

Standard International

Permits the holder to operate goods vehicles or passenger-carrying vehicles internationally, both within the EU and beyond.

Transport Manager Required

Standard (International) light goods vehicles

Permits for businesses who use light goods vehicles between 2.5 and 3.5 tonnes to carry goods for hire or reward within the European Union.

Transport Manager Required

Benefits of Hiring a Transport Manager Consultant for Restricted Licence Operators

Benefits of Hiring a Transport Manager Consultant for Restricted Licence Operators

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Running a transportation business as a Restricted Licence Operator comes with its fair share of challenges, from navigating complex regulations and compliance issues to overcoming operational hurdles. However, the path to success becomes clearer with the invaluable support of an experienced Transport Manager Consultant. In this blog, we will delve into the advantages of enlisting the services of a Transport Manager Consultant, uniquely equipped to address the specific needs and requirements of Restricted Licence Operators.

Qualified CPC Transport Manager

A Transport Manager Consultant is a seasoned professional in the field of transport management, holding a coveted Certificate of Professional Competence (CPC). This certification is earned through a rigorous training program, affirming that the consultant possesses the essential expertise and skills to oversee transportation operations. With their CPC qualification, the Transport Manager Consultant brings a wealth of knowledge and proficiency to effectively navigate the complexities of the transport industry and compliance.

Experience is Everything

An experienced Transport Manager Consultant brings insights into regulations encompassing crucial aspects like driver hours, vehicle maintenance, tachograph rules, and load securing. Working with a Transport Manager Consultant ensures you will be better able to adhere to all necessary requirements, minimising the risk of penalties and potential compliance entanglements. Their wealth of knowledge serves as a shield, safeguarding the smooth and compliant operation of your business.

Expert Guidance and Industry Insights

Transport Manager Consultants are experts at what they do. They bring a wealth of industry knowledge to the table. They possess a deep understanding of the transport sector and its regulatory requirements. By leveraging their expertise, a Transport Manager Consultant can provide valuable guidance, helping Restricted Licence Operators navigate complex challenges to help make informed business decisions.

Systems implementation

Establishing comprehensive systems in the form of policies and procedures is paramount when operating a Restricted Operator Licence. The assistance of a Transport Manager Consultant is instrumental in effectively implementing these essential frameworks.

By working with your consultant, you can create a clear and robust policy framework that leaves little room for misunderstandings or debates regarding appropriate courses of action in specific situations. Fostering transparency and consistency throughout your organisation, ensuring a cohesive approach to operations and decision-making. Having well-defined policies and procedures sets the stage for a streamlined and harmonious operation, bolstering your business’s efficiency and effectiveness.

Regulatory Compliance and Risk Management

Compliance with transport regulations is crucial for restricted licence operators. However, keeping up with the ever-evolving rules and requirements can be overwhelming. Transport Manager Consultants specialise in regulatory compliance and risk management. They stay updated with changes in legislation, ensuring that the business adheres to all legal obligations. By conducting audits and assessments, consultants can identify potential risks, implement effective mitigation strategies, and minimise the chances of a DVSA visit or Public Enquiry.

Operational Efficiency and Cost Optimisation

One of the primary goals for Restricted Licence Operators is to maximise operational efficiency while minimising costs. Transport Manager Consultants can assess the existing operational processes, identify any shortfalls, and recommend improvements. They bring fresh perspectives and industry best practices, helping operators streamline workflows and improve fleet utilisation. By identifying cost-saving opportunities, such as fuel efficiency measures or outsourcing options, consultants can help businesses operate more efficiently and improve their bottom line.

Enhanced Safety Measures

Safety is a top priority in the transport industry. Employing the services of a consultant demonstrates a commitment to the Traffic Commissioner you are maintaining high safety standards. By implementing comprehensive safety measures, consultants can reduce the likelihood of accidents, injuries, and damage to goods, protecting both the company’s reputation and the well-being of employees, and the public.

In Conclusion

Employing the services of a Transport Manager Consultant can be a game-changer for Restricted Licence Operators. By leveraging their expertise, industry insights, and network, they can guide businesses towards sustainable growth and improved operational efficiency. From providing help on regulatory compliance and risk management to optimising costs and driving performance, consultants offer a comprehensive approach to help overcome challenges and unlock your full potential.

However, it is important for Restricted Licence Operators to conduct thorough research, seek recommendations, and choose a consultant with a proven track record in the transport industry. With the right consultant by their side, Restricted Licence Operators can navigate the complexities of the industry, stay ahead of the competition, and pave the way for a successful and profitable future.

If you have any questions about hiring a Transport Manager Consultant for your operation or would just like to chat, please don’t hesitate to get in touch. Here to share the knowledge!

Classroom or Remote Driver CPC

Classroom or Remote Driver CPC Training

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Driver CPC (Certificate of Professional Competence) training plays a crucial role in ensuring the safety and professionalism of professional drivers. As the world continues to advance technologically, one of the key decisions you’ll need to make when taking Driver CPC training is whether to opt for a traditional classroom setting or the convenience of remote training. This blog aims to guide you through the factors to consider when choosing between classroom or remote driver CPC training, helping you make an informed decision.

Learning Style and Preferences

Understanding your learning style and preferences is paramount when selecting the most suitable training method. Classroom training provides face-to-face interactions with instructors and fellow trainees, fostering a dynamic learning environment. It allows for immediate clarification of doubts and encourages collaborative learning. On the other hand, remote training offers convenience, enabling you to learn from any suitable location with an internet connection. Consider your preferred learning style and how it aligns with each training method.

Time and Flexibility

Time constraints can heavily influence your decision. Classroom training often requires fixed schedules and physical presence, which might clash with your work or personal commitments. Remote training provides the flexibility to study at your convenience, allowing you to manage your time effectively. If you have a busy schedule or irregular working hours, remote training might be the better option.

Interactivity and Engagement

Classroom training offers the advantage of immediate feedback and active discussions. It facilitates direct engagement with instructors and fellow trainees, fostering a supportive and interactive learning environment. Remote training can still offer interactivity through video conferences, discussion forums, and chat platforms. However, the level of engagement may vary, and it requires self-motivation to actively participate. Consider your preference for interactive learning and the level of engagement each training method provides.

Cost and Accessibility

Financial considerations play a significant role in decision-making. Classroom training might involve additional expenses such as transportation, accommodation, and meals, depending on the location of the training centre. Remote training eliminates these costs, making it a more affordable option. Additionally, remote training eliminates geographical limitations, allowing you to access courses offered by reputable training providers regardless of your location.

Technological Requirements

Before choosing remote training, evaluate your technical proficiency and the resources available to you. Remote training requires a stable internet connection, a computer or a mobile device, and proficiency in using online learning platforms such as Zoom for example. If you’re comfortable with tech and have access to the necessary resources, remote training can be an excellent choice. However, if you prefer a more traditional approach and are less comfortable with technology, classroom training might be a better fit.

Pros and Cons

Let’s explore the advantages and disadvantages of both classroom and remote driver CPC training.

Classroom Training Pros

  1. Interactive Learning Environment: Classroom training offers a more dynamic and interactive learning environment. It allows for face-to-face interactions with instructors and fellow trainees, encouraging immediate feedback and active discussions. Facilitating more enhanced engagement and collaborative learning.
  2. A more personalised and direct experience: In a classroom setting, you have the opportunity to receive a more personalised training experience and clarification on complex topics. Instructors can address your specific concerns and provide real-time explanations, enhancing your understanding of the course material.
  3. Better Active Engagement: Classroom training offers an advantage in terms of active engagement. When attending a physical classroom, you are in a dedicated learning environment that promotes focus and attentiveness. The presence of the instructor, along with the interactions and discussions among fellow attendees, helps maintain a more engaging training environment. The physical presence and accountability to the instructor and peers contribute to a higher level of alertness and active participation, reducing the likelihood of feeling drowsy during the training sessions. Classroom setting fosters a sense of camaraderie, encourages active participation, and contributes to a more enriching and enjoyable and enhanced learning experience.

Classroom Training Cons

  1. Travel Time and Commute: Classroom training requires travelling to a specific location. You will need to factor in travel time to the training centre.
  2. Additional Costs: Attending classroom training may incur additional costs, such as travel expenses, and meals. These costs can add up, making classroom training more expensive compared to remote learning.

Remote Training Pros

  1. Convenience: Remote training offers the convenience to learn from any location with an internet connection conducive to a suitable learning environment.
  2. Cost-Effective: Remote training eliminates the need for travel expenses, accommodation, and meals, significantly reducing the overall cost of training. It allows you to access quality courses without incurring additional expenses.
  3. Geographical Accessibility: Remote training eliminates geographical limitations, enabling you to choose from a wider range of training providers.

Remote Training Cons

  1. Limited Interaction: Remote training typically relies on online platforms, which may result in limited interaction with instructors and fellow trainees. While video conferences and chat platforms can facilitate some level of interaction, they may not match the same level of engagement and immediate feedback as in a classroom setting. The absence of non-verbal cues and physical presence can make it more difficult to establish a personal connection and foster a collaborative learning environment.
  2. Limited Technical Know-How and Equipment Requirements: Remote training can pose challenges for individuals with limited technical know-how or inadequate equipment. Remote training requires access to a reliable internet connection, a computer or mobile device, and proficiency in using online learning platforms and communication tools. Technical issues such as internet connectivity problems, software compatibility, or device limitations may arise, leading to interruptions in the learning process. Remember, you must be present (on your course) for the full 7 hours. If you experience technical difficulties and you’re not in full view of your trainer when required, you may not get your hours uploaded.

In Conclusion

When it comes to selecting between classroom or remote Driver CPC training, there is no one-size-fits-all answer. It ultimately depends on your individual preferences, learning style, flexibility needs, and technological comfort. Evaluate each method based on interactivity, cost, accessibility, time constraints, and your ability to adapt to remote learning environments. By carefully considering these factors, you can make an informed decision and embark on a driver CPC training journey that suits your needs and enhances your professional competence as a driver.

If you’re looking to take remote and classroom Driver CPC training feel free to get in touch!

Are you a trainer and would like to join our consortium and deliver Driver CPC under our umbrella? Get in touch!

How to set up a driver cpc training centre

How to set up a Driver CPC Training Centre

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Have you thought about setting up your own Periodic Driver CPC Training Centre and are unsure about how to go about it? Well, you’ve come to the right place. In this post we will guide you through the process, step by step on how to set up a Driver CPC training centre, ensuring you are equipped to provide high-quality and engaging training to meet the ongoing professional development needs of drivers.

Step 1: Understand the Regulatory Framework

Familiarise yourself with the specific regulations and requirements governing periodic Driver CPC training. The Driver and Vehicle Standards Agency (DVSA) oversees these regulations, and it’s crucial to understand the legislation, guidelines, and procedures involved.

The application process requires you to assure DVSA/DVA you are compliant with statutory requirements, demonstrate how you deliver Driver CPC training to a high-quality standard and submit well-thought-out courses. This is achieved by completing a robust Centre Scheme of Control (SoC). The Centre Scheme of Control (SoC) sets out in detail the way you monitor and manage training and how you address the risks in relation to the size and structure of your operation.

Step 2: Define Training Programs

Determine the training programs you will offer at your Driver CPC training centre. Periodic training covers a range of topics related to driver competence, regulations, safety, and professionalism. Identify the modules and topics mandated by the regulatory authority using the Driver CPC Syllabus and develop a curriculum that meets these requirements.

Step 3: Develop Engaging Course Material

Create engaging and interactive course material for each module. Incorporate a variety of teaching methods such as presentations, tasks, videos, case studies, group discussions, and practical exercises. Tailor the content to ensure it is relevant, up-to-date, and aligned with the specific needs of professional drivers.

Step 4: Recruit Qualified Instructors

You will need qualified instructors who possess the necessary expertise in driver training and regulations. This could be you or you could hire in your trainers. A Driver CPC trainer will need to possess excellent communication skills, the ability to engage and motivate learners, and a deep understanding of the transportation industry.

Step 5: Establish Training Infrastructure

Set up a suitable training infrastructure for your periodic Driver CPC centre. This will include well-equipped classrooms, audiovisual aids, training materials, and other necessary resources. A classroom can be anywhere as long as it meets the minimum requirements. You can also take the option of remote delivery, just ensure you create a comfortable and conducive learning environment that facilitates effective knowledge transfer and practical skill development.

Step 6: Obtain Regulatory Approval

Obtaining approval and accreditation for your periodic Driver CPC training centre comes in two parts. The first part requires you to complete an application form for centre approval. You will need to compile your SoC and send any supporting documents. The application fee for centre approval is £1500.

The second part requires an application to be completed for the courses/modules you would like to deliver. You will also need to submit trainer evidence for every course/module the instructor intends to deliver. There is a fee of £36 per hour of course length (such as £252 for a 7-hour course).

For quality control, purposes, DVSA will audit your centre at least once within the first year of your approval. Your centre can be audited more than once during the 5-year approval. Your courses will also be subject to a DVSA unannounced audit. The frequency, of course audits will depend on the quality of your training delivery.

Step 7: Implement Effective Administration and Record-Keeping

Establish efficient administrative processes to manage attendee enrollment, scheduling, record-keeping, and the issue of certification. Utilise tools such as spreadsheets, software or customer relationship management (CRM) systems to streamline these tasks. Adhere to data protection and privacy regulations to ensure the security and confidentiality of driver information.

Step 8: Promote Your Training Centre

Implement a comprehensive marketing strategy to promote your Driver CPC training centre. Develop a professional website, advertise, utilize social media platforms, collaborate with local transportation companies, and engage with industry associations. Highlight the benefits of choosing your centre, such as experienced instructors, flexible scheduling (Note: you must give DVSA no less than 48 hours to schedule a planned course), and a commitment to ongoing professional development.

In Conclusion

Delivering Driver CPC training can be an incredibly rewarding endeavour. Not only does it provide an opportunity to contribute to the development and enhancement of professional drivers, but it also allows you to make a positive impact on road safety and the overall transportation industry. As long as you have gained a solid understanding of the regulatory framework, curriculum development, instructor recruitment, infrastructure setup, and efficient administrative processes, you’ll be well on the way to running a successful Driver CPC training centre.

If you would like some help with setting up your centre, or would just like to talk through your plans with someone, please don’t hesitate to get in touch. We’re here to share the knowledge!

FORS Standard Version 6 Summary of Changes

FORS Standard Version 6 Summary of Changes

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It’s that time again when FORS update their Bronze, Silver, and Gold Standard. We wanted to let you know what the FORS Standard version 6 summary of changes are, as soon as we did.

We’ll be updating our FORS Help packs, which will be available to purchase at the end of June.

If you have any questions regarding FORS, please don’t hesitate to get in touch. We’re here to share the knowledge!

Summary of change between Version 5.1 and Version 6

M1 FORS documentation

New table created as Annex 3 which highlights
which requirements shall have a policy and/
or procedure and/or risk assessment/method
statement.

Clarification that operators are able to
demonstrate M1 using policy documentation
attributed to other schemes

Reminder: small operators may
demonstrate M1 verbally

M2 Records and information

No change

M3 Responsible person

No change

M4 Staff and resources

Pre-appointment checks for drivers should
include a declaration by drivers of any collisions,
both at work and off-duty, which involve
engagement with an insurance company and/or
the police

M5 Communication

Communications with drivers shall include
a declaration for drivers to acknowledge
awareness of their individual responsibilities

M6 Vehicle fleet

Clarification on the process for providing vehicle
registration marks or vehicle identification
numbers for trailers
The date from which dormant or previously
used operating centres shall be included in the
vehicle fleet register, has been updated

M7 Regulatory licensing

Regional/city vehicle permits relating to safety
or environmental requirements added as an
option, where applicable, to the current list of
licences and permits
FORS operators shall report to FORS any
licence or permit revocations, suspensions or
curtailments that are relevant to FORS

Where an operator licence is held, FORS
operator shall declare any enforcement
sanctions within the past 12 months and any
impending regulatory action

M8 Health and safety

Clarification around operational and driving at
work risks to be assessed under O1, including
prescribed passenger routes, and designated
routes to and from construction sites, and
addition of notified routes for abnormal
indivisible loads (AIL)

M9 Complaints

No change

M10 Transport infringements

No change

M11 Transport updates

Removal of reference to LoCITY scheme bulletin

V1 Serviceability and roadworthiness

Policy and supporting procedures for first-use
inspections shall include information on leased
and loaned vehicles, as well as hired vehicles
required in Version 5.1

V2 Daily walkaround checks

In addition to trailer coupling and load restraint
required in Version 5.1, where relevant, the
walkaround check shall also cover other
specific components listed
Drivers expected to repair minor defects shall
be competent to undertake these tasks

V3 Insurance

No change

V4 Vehicle tax

No change

V5.1 Load safety for HGVs

No change

V5.2 Load safety for PCVs

Maximum passenger and luggage weight limits
shall be considered

V5.3 Load safety for vans

No change

V5.4 Load safety for cars

No change

V5.5 Load safety for P2W

No change

V6 Vehicle safety equipment

Class V and Class VI close-proximity mirror
fields of view may now be achieved using a
camera monitoring system
Removal of reference to London’s Direct Vision
Standard vehicle safety scheme

V7 Tyre management

No change

D1 Licensing

Frequency of driving licence checks for higher
risk drivers shall be increased using an
approved risk scale – recommended (should) in

Driver licence checking procedure shall include
a requirement for drivers to sign an annual
declaration

D2 Driving standards

No change

D3 Staff induction

No change

D4 Professional development

No material change; language changed for
clarity only

D5 In-vehicle communication

No change

D6 Health and eyesight

No change

D7 Working time and drivers’ hours

Procedure for obtaining, processing and
analysing the relevant drivers’ hours shall also
include information on secondary employment
and its impact – recommended in Version
5.1 (should)

O1 Routing

The procedure in place to plan and adhere
to compliant, safe, and efficient routes shall
include adherence to any route scheduled by
the FORS operator or any route authorised by a
competent authority

Any route scheduled by the FORS operator,
or authorised by a competent authority,
shall include abnormal indivisible loads
(AIL) movements
In addition to the requirement in Version 5.1
for the risk assessment to include prescribed
passengers routes and designated routes to
and from construction sites, the risk assessment
shall also include any notified AIL routes

O2 Fuel, emissions, and air quality

No material change; language changed for
clarity only

O3 Road traffic collisions

No change

O4 Passenger safety

Clarification that all vehicles designed to carry
one or more passengers are in scope of this
demonstration

In addition to the passenger safety instructions
in Version 5.1 to include wearing seat belts, the
safety documentation shall include information
on not distracting the driver

O5 Specialist operations

No change

O6 Operational security

No change

O7 Counter terrorism

No change

S1 FORS Bronze

No change

S2 Performance data

Requirement changed from actively monitoring
and benchmarking to actively monitoring and
managing operational performance
An operational performance action plan shall be
documented, including performance indicators/
operational targets, and methods/tools
employed to monitor data
Penalty Charge Notice (PCN) management
should be included within data capture and
monitoring tools

S3 Fuel, emissions and air quality

The commitment to reducing fuel consumption
and minimising environmental impact shall
include the fuel efficiency and emissions
reduction initiatives that are in place or are
included in the operational performance action
plan now required for S2

S4 Road risk

Change to language regarding managing work
related road risk:
• Added reference to the operational
performance action plan now required for S2
• Changed language from “evidence of a
review meeting with the insurance provider”
to “evidence of a review with the insurance
provider” for clarity

S5 Professional development

Professional development shall be relevant to
the specific roles and responsibilities of drivers,
the responsible person, and all other staff in
the fleet operation – recommended (should) in

The amount of CPC training completed by
drivers should be seen as a guide for the
professional development of all other staff
Driver licence acquisition training should be
introduced

S6 Vehicle safety equipment

Regional or city vehicle permits relating to
vehicle safety requirements may be included
as evidence, where applicable, so long as they
meet or exceed the FORS Standard

S7 Noise pollution

Removal of customer locations from noise
impact assessment
Clarification that FORS operators may use
the FORS Noise Assessment template to help
evidence this requirement

S8 Internal communications

Silver re-approval: FORS operators shall
demonstrate internal communications for
previous 12 months

List of relevant materials that should be
used to assist internal communications
campaigns updated

S9 Sub-contracted services

No change

G1 FORS Silver

No change

G2 Recruitment and retention
(previously G4)

G2 Performance data

Requirement removed
Data elements of the demonstration
incorporated at S2

Recruitment and Retention (G4 in version 5.1) –

No change

G3 Sustainable operations
(previously G6)

G3 Gold case study – requirement removed
Some elements of the demonstration are
incorporated into new G3 as recommended
good practice

Sustainable Operations (G6 in version 5.1)
The review of fleet operation to improve
operational performance shall inform fleet
replacement decisions

At least 50% of the fleet should meet ‘ultra-low
emission’ engine standards

The fleet replacement plan should demonstrate
progression towards 100% ultra low emission
fleet

FORS operators may also provide evidence of
promoting sustainable initiatives

G4 Staff travel
(previously G8) Staff Travel (G8 in version 5.1)

No change

G5 Professional development

No change

G6 Contracted services
(Previously G9)

Rewording of the requirement for clarity
Where it is difficult to influence suppliers, FORS
operators should demonstrate best endeavours

The FORS list of accredited operators should
be explored when placing contracts for
transport suppliers

The following requirements from Version 5 have been removed and some
elements incorporated into Version 6 where appropriate:

G2 Performance data – requirement removed

Data elements of the demonstration incorporated at S2

G3 Gold case study

Requirement removed

Some elements of the demonstration are incorporated into new G3 as recommended good practice

G7 Promoting FORS

Requirement removed

Elements of community engagement, and supporting other operations, incorporated into new G3 as optional

FORS Silver

FORS Silver, what you need to know before you take the plunge!

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After obtaining and maintaining your FORS Bronze accreditation, you may be thinking of progressing to the next level, FORS Silver. Perhaps you’re looking to gain more clients or bag larger contracts, maybe you want to improve compliance and go above and beyond your current Bronze accreditation. It could be you only want to take the Bronze audit every other year once you have gained your FORS Silver accreditation. Whatever your intentions, there are a few points to note before you take the plunge.

Policies, risk assessments, and requirements

The FORS Silver application has evolved to be very detailed and requires specific information including policies, risk assessments, and other requirements to be submitted. You will need to ensure you have these in place prior to your application. These include:

  • S1. FORS Bronze – you will not be able to apply for FORS Silver without gaining the initial Bronze accreditation. If you don’t have FORS Bronze, we can help with this. For more information visit our FORS Bronze Help page here.
  • S2. Performance Data – you are required to supply performance data to monitor operational performance and demonstrate meaningful improvements
  • S3. Fuel, emissions, air quality & Anti Idling – you will need to be committed to the understanding and management of operational performance levels and the impacts on the environment. Monitor, manage and review fuel consumption, emissions, and environmental impact. Ensure that activities will take into account the health and quality of life of all our employees, customers, suppliers, and the public
  • S4. Road Risk: Driving standards, RTC & WRRR – you will need a policy and processes in place to ensure safe standards of driving, consideration for other road users and reduce the risk of death and injury are in place
  • S5. Professional Development – you will need to demonstrate you have had all drivers (and other staff involved in the fleet operation) trained in accordance with FORS mandatory training requirements. See below
  • S7. Noise Pollution – you will need to assess noise impacts of operational activities, driver behaviour, and equipment used at operating centres and relevant customer locations
  • S6. Vehicle Safety Equipment – extra safety equipment is required including reversing system, left-turn system, camera system, in-cab display screen, in-cab audible warning system – close proximity sensor and driver audible alert
  • S8. Internal Communications – you will need to promote FORS and the requirements of the FORS Standard across the organisation and raise awareness of road risk, environmental impact, efficiency and terrorist threat and achieve long-term behavior change
  • S9. Sub-Contracted Services – you will need to ensure you have a policy, process, and template contract in place

Staff training (S5. Professional Development)

FORS Silver requires extra staff training, over and above the Bronze requirements.

  • Drivers will need to complete either Safe Urban Driving on cycle training (SUD) or Van Smart classroom training & LoCity eLearning for Drivers. There are funded courses available from Fleetsource via the link below, places are limited however
  • Fleet Managers are required to complete practitioner modules 2, 5 & 7. Currently (at the time of writing) there is a lack of courses on offer, so managers can alternatively, complete the WRRR eLearning modules, collision investigator & road risk champion. Managers need to email FORS (email link) and request to be added to the waiting list for Practitioner Modules and will need to be evidenced in your application. Managers will also be required to complete LoCity eLearning.

Return on investment (ROI)

Lastly, as with all company spend decisions, you need to work out your return on investment ROI. Is obtaining Silver worth the extra work and cost? ROI is a financial ratio that compares the gain or loss from an investment, relative to its cost. Essentially how much revenue you will get in return for your investment. There are a few ways to calculate ROI, however, you can use an online calculator such as this one.

How can TMconsultant help?

TMconsultant will provide a dedicated FORS consultant and supply all the required documentation templates to assist with your Silver accreditation. We will reduce the time and hassle to ensure your FORS Silver application is as painless as possible. Our consultants are either FORS auditors themselves or hold the FORS practitioner certificate, rest assured you will be in safe hands!  We charge a one-off guaranteed pass fee of £775.00 and you can purchase directly from our shop here. Alternatively, check our FORS Silver help page here for more information.

In the meantime, if you have any questions or would just like to have chat feel free to get in touch. Here to share the knowledge!

FORS Bronze audit

Top 10 reasons why operators fail their FORS Bronze audit

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At TMconsultant, we strive to help with making life easy and stress-free for operators to obtain their Bronze accreditation. So we thought we would let you know our top 10 reasons why operators fail their FORS Bronze audit. All our consultants are current FORS auditors, so they see the same avoidable errors.

M7 Risk Assessments

There is a total of 16 risk assessments an auditor will ask you to evidence for your FORS bronze audit. However, there are two of the 16 that might not be applicable to your business, (Coupling/uncoupling & specialist operations). As a minimum, you will be required to evidence the remaining 14. Below are the most common risk assessments that operators fail to evidence at an audit.

1. COSHH

There are no operators that don’t need a basic COSHH risk assessment. It still amazes us how many operators are adamant they do not require COSSH. However, their employees handle, Diesel, AdBlue, Washer Fluid & come into contact with oil and grease.

2. Speed, adverse weather conditions, and seat belts.

Please remember to include the above important points into your risk assessments. Many operators do seem to forget these points, your Auditor is specifically looking for them.

3. Routing

You still need a routing risk assessment that covers potential risks, even you do not have regular routes or are subject to construction routes.

4. Passenger Safety

If FORS Auditors had a pound for every time we’ve heard “we don’t carry passengers” or “this is for buses, we don’t run busses”, we’d all be very wealthy. The passenger risk assessment applies to all vehicles in your fleet with passenger seats. Make sure you have your passenger safety risk assessment ready.

5. O6 Operational Security & O7 Counterterrorism

This one always surprises us. This section of V5.1 has had so much communication from FORS including the online Tool Kit’s. However, operators are still failing to evidence a risk assessment to cover this section.

Need help with risk assessments? You can purchase our risk assessment templates as a pack or individually from our shop.

Polices

There are several policies in the FORS V5.1 Bronze standard that require special attention and require specific content.

7. D4 Manager training

Transport managers and responsible people (Directors) are required to have completed a FORS approved refresher course within the last five years, (see our blog for more details). This section has accounted for the most major action points since Jan 2020

8. D6 Health and eyesight

Companies forget to include in their policy that an eyesight check will be conducted after a driver is involved in a road traffic collision, incident, or near-miss.

9. D7 Drivers’ hours and working time

This policy can very detailed, and although the operator generally knows the rules on drivers’ hours/WTD, they will overlook the lost or defective company/driver tachograph card procedures. This is something your FORS Bronze auditor is specifically looking for.

O1 Routing & O2 Passenger safety

We find many operators overlook both these policies. Make sure you don’t!

10. O3 Road Traffic Collisions

A company will usually have this policy but will neglect to add the important element that “a driver shall be assessed for well-being and competency to ensure they are fit to return to driving duties”.

Still unsure?

We hope our top 10 reasons why operators fail their FORS Bronze audit have helped. However, if you are still unsure, then you can purchase our Bronze audit packs, alternatively just get in touch.

FORS Help Basic – Documents including a to-do list

FORS Help Support – Documents plus email and telephone support

FORS Help pre-audit package – Documents, support plus two site visits

EU Drivers Hours changes 2020

What exactly are the EU Drivers’ Hours changes 2020?

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So what exactly are the EU Drivers’ Hours changes 2020? The amended EU Drivers’ Hours Rules (Regulation EU 2020/10454) introduced on 20 August 2020, additional rules now allow a driver to exceed their daily and weekly driving time, in certain circumstances.

Previously under Article 12 EU Regulation 561/2006 a driver has been (and still will be) permitted to depart from the rules on daily driving time, weekly driving time, the 90-hour two-week driving limit, rests and ferry rests “to the extent necessary to ensure the safety of persons, of the vehicle or its load”…

  1. So long as road safety is not jeopardised, and….
  2. To enable the vehicle to reach a suitable stopping place.

In order to qualify for any relaxation under this rule, the driver must record manually on the tachograph chart of a digital print out (or on a duty roster) the reason for this, this must be done at the latest on arrival at the suitable stopping place. If this recording requirement is not complied with, then the relaxation simply does not ‘engage’ or apply so, rest/driving time offences will have been committed if the normal maximum limits are exceeded.

The new rule

The following further relaxations are now possible under the new EU Drivers’ Hours changes 2020 and again ‘provided that road safety is not thereby jeopardised and in exceptional circumstances’.

  • To exceed daily and weekly driving time by up to one hour in order to reach the operating centre or the driver’s place of residence to take a weekly rest period (NB either type of weekly rest)
  • To exceed daily and weekly driving time by up to two hours so long as an uninterrupted break of 30 minutes is taken immediately prior to the additional driving, again to reach the operating centre or the driver’s place of residence, to take a regular weekly rest period. (NB applies only to regular weekly rest).

This is only ‘in exceptional circumstances’ and hence cannot be routinely used as a means to circumvent the normal rules. This applies to daily driving time, weekly driving time and daily rest periods.

The driver must manually record this on the tachograph chart or digital printout at the latest on arrival at the destination or the suitable stopping place.

NB Where any period has been extended it has to be compensated by an equivalent period of rest attached to any other rest period by the end of the third week following the week in question.

To summarise

The existing ability to reach a stopping place remains, to ensure the safety of persons/vehicles/load. However, it is extended in exceptional circumstances for the purpose of drivers reaching the operating centre (“the operator’s operation centre”) or the driver’s home for weekly rest purposes.

TMconsultant – Transport Manager Help for Transport Operators, get in touch!

External Transport Manager Finder Service

External Transport Manager Finder Service

Connecting Operators with External Transport Managers

What is the ETM Finder Service?

Our ETM Finder Service connects Operators with External Transport Managers, taking the hassle out of the search process.

How does the External Transport Manager Finder Service work?

Step 1. - Complete the form - Complete the form to the right
Step 2. - Make payment - We will raise an invoice for you
Step 3. - Carry out the search - We'll find a suitable ETM near you
Step 4. - Introduction - We'll put you both in contact.

How much does an External Transport Manager charge?

The cost will depend on how many vehicles you have on your operator licence. Prices start at £450.00 for the first vehicle and £100.00 per vehicle after that per month. If you are running fewer vehicles than stated on the margin of your license, then normally the ETM will only charge you per operational vehicle. When you put another vehicle on the road, then it's at that point they will charge the extra amount. For a full rundown of transport manager prices, please visit our external transport manager prices page here.

What are your charges for using the External Transport Manager Finder Service?

We charge the first-months fee from the external transport manager as our finders fee, payable by you (the client). The ETM will start to charge you their fee from the end of the second month onwards. If for any reason you are not happy with your ETM, we will try to find someone else. If in the unlikely event, we are unable to find you an ETM, we will provide you with a full refund.

ETM Rates

Please note that the rates we charge (our finders fee) are recommended rates the ETM can charge you. The final rate/expenses should be discussed during the initial chat with the ETM when we put you in contact.

Who are your ETMs?

Our ETMs are a team of dedicated like-minded transport managers who value compliance and road safety above all else. They have joined our ever-expanding ETM hub to offer their expertise and consultancy services on a part-time basis. We have many years of experience, but equally, have newly qualified ETMs that are ready and eager to get started. They will have recently qualified by passing their Certificate of Professional Competence (CPC) for Transport Managers in Road Haulage, so they are fully qualified and up to date on compliance rules and regulations. All our ETMs are vetted prior to placement.

How many hours will the External Transport Manager be expected to work?

That depends on how many vehicles are on your operator licence in the margin allowance. The Office of the Traffic Commissioner (OtC) statutory guidance provides a guideline regarding what might be expected in terms of hours worked by a transport manager, relative to the maximum number of vehicles authorised for a licence.

external transport manager finder service

If would like more information or would just like to chat, feel free to get in touch.

*terms and conditions apply

 

Book your FORS Bronze on-site audits

Book your FORS Bronze on-site audits

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It is now possible to book your FORS Bronze on-site audits! Members whose accreditation has expired, or is expiring, are encouraged to book and undertake their Bronze on-site audits as soon as possible providing they are able to follow the FORS COVID-19 rules and requirements and relevant government guidelines.

One hundred and forty Bronze on-site audits have already been booked since the re-opening of the Bronze audit booking system last week following the easing of government restrictions on travel and work across parts of the UK. To enable Bronze on-site audits to resume safely, FORS has produced COVID-19 Bronze on-site auditing rules and requirements for both the auditors and the auditees.

FORS operators requesting an audit will need to have carried out a COVID-19 risk assessment in line with the relevant government guidance on working safely during COVID-19 in offices and contact centres. In addition, for the purposes of the FORS audit, members will need to confirm the following at the time of requesting the audit:

  1. That a single and only point of contact will be provided for the audit process
  2. That clear guidance on the social distancing and hygiene measures in place at the audit site will be provided to the auditor
  3. That any PPE identified in the FORS member’s risk assessment will be provided to the auditor on the day of the audit
  4. That the audit will be conducted in a well-ventilated designated room that is not occupied by other people
  5. That all evidence will be provided in the room where the audit is taking place
  6. That hand sanitiser will be available in the meeting room
  7. That host responsibilities relating to COVID-19 will be established by the member and that any necessary training will be provided for the person who will be acting as host for the auditor’s visit
  8. That entry and exit routes for visitors and contractors have been reviewed to minimise contact with other people

Failure to have a COVID-19 risk assessment and to adhere to one or more of the above requirements means that the member cannot request a Bronze audit. Auditors reserve the right to cancel an audit during the pre-check call or on the day of the audit if it becomes apparent that one or more of the above requirements will not be met.

Members can request their Bronze on-site audit in the usual way, via their dashboard. For further information on the COVID-19 Bronze on-site auditing process, click here, and for answers to frequently asked questions, click here. Whilst FORS has based its requirements and processes on information issued by the UK government, the FORS document is applicable to England only and there are still regional, national and international restrictions that apply which may continue to prevent FORS audits being undertaken.

Need help with FORS?

TMconsultant offer a no-fuss, easy, and affordable FORS Help solution to help you attain your FORS accreditation. Go here for more information or get in touch! Here to share the knowledge!